Corwin Toyota Colorado Springs

Kevin J 

on BBB

4 months ago

I emailed Corwin Toyota and said I was interested in buying a 2024 RAV4 base model for $30,000 out the door price, all in, for everything. I made it clear I also wanted to trade in my Camry for $7,000 to go toward the $30,000 out the door purchase price of the RAV4. Their sales consultant ******* responded saying he understands I was interested in buying a 2024 RAV4 base model for $30,000 out the door & that I want $7,000 for my Camry trade in. He said I would need to bring the Camry to the dealership so they can do an appra... read more

Brianna A 

on BBB

6 months ago

We bought a 2013 toyota RAV4 7/10/2024. Two weeks later the check engine light came on. It needs a new O2 sensor and spark plugs. Surprise!!! Not covered under the Gold warrantee and no one will call back or respond to calls or emails. We contacted Toyota corporate who was very apologetic and also has not called back as they promised. I've bought cars before and never had such a horrible experience. I feel like the dealership scams their customers and gets away with it by being unavailable to reach. DO NOT GO TO CORWIN TOYOT... read more

Beverly K 

on BBB

a year ago

I would not recommend buying here. I purchased a 2024 Corolla and had to argue for an hour with finance to credit my purchase with the $1000 down payment I put down to order the vehicle before he finally agreed it had not been deducted. When showing the price of extended warranties, the cost is bundled into the loan payment instead of showing exactly how much the warranty is costing. So I got out my calculator to figure it out at which point he became annoyed. Expensive warranties. The worse thing is that it is now 6 weeks l... read more

Jacob R 

on BBB

a year ago

I cannot believe how disrespectful, deceiving and inappropriate "*********" the sales manager was to me! I had gone home for Christmas and I had been looking for a Prius. I had just bough a brand new 2023 nx450h Lexus hybrid. I was putting to many miles due to my commute to work. Mind you I have almost spent ******* with Toyota in the last year! I drove up to Colorado springs from ****** and went and met with a sales guy named ******, I test drove this low mileage Prius; it drove nice and it looked as though from the inside ... read more

Amanda T 

on BBB

a year ago

I was having issues with my tires after seeing them and took it somewhere else and they had me out in their garage to SHOW me the issue. My tires had not been rotated in some time - even though I saw corwin two weeks ago for oil change and tire rotation. And been seeing only corwin consistently.Also two oil changes ago they messed up and I had an oil leak which they gave me free oil changes for- mistakes happen. My last oil change with the rotation also left ANOTHER oil leak. I am finished with this place!My tires were upgra... read more

Mike M 

on BBB

a year ago

.I pity the fools who work for this business due to the fact that they have to lie to sell a product.And how can a certified Toyota dealer release a vehicle that has a low oil quantity?When is this business going to clean up the way it does business ?A **** rating is pathetic... Good customer service is the backbone of any business that has any scruples.I have nothing good to say about this alleged business... 

Susan H 

on BBB

a year ago

Last trip to Corwin Toyota in Colorado Springs. Picked up my car the whole driver's door was covered in *********** push start had grease all around it. I sent pics to the 3 managers n never received a word back. It scared me to think someone so blatantly disrespectful could have done a ******************* job on rotors n brakes also. Plus, dropped my car off at 9 n told them I needed new back rotors n went to pick up at 3 n was told they would have to go get them n had to wait another 2 hours 

K.R. W 

on BBB

a year ago

I bought a 2022 ******* Tucson it had a dent in the right fender. I bought this ********* unseen as Im inGrand ******* The sales manager informed me the dent was removed and sent a picture to show it. The problem was that evidently when it was hit it also separated the fender from the front clip. This was not fixed when the dent was taken out unknown to me. Even tho the sales manager said it was fixed. The car was delivered to me in *********. And I did not notice this damage till the next day. I informed Corwin of this prob... read more

Ryan G 

on BBB

a year ago

After enduring the 3-hour-long buying process, which included tedious negotiation to remove Corwin's ridiculous hidden fees, I was finally walking out of the dealership with the keys to my new car. That's when they decided to tell me the car didn't have a spare tire. Seems irresponsible!