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Coronado at Stone Oak
- Rehabilitation Center
- San Antonio, TX
About this business
Location details
19638 Stone Oak Pkwy, San Antonio, TX, 78258, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My 91 year old father is in Broadmoor nursing home. They moved him to a hospital (the wrong one) without our permission. It took three days and only found out from a neighbor who happened to text. He was brought back and I’m on a week without them letting me speak to him, his caseworker contacting me, or me even knowing if he’s alive. This is apparently normal for them now.
Recommended
Ratio of patients to staff is way too high. Care is okay for a very independent patient, but people with physical or mental limitations do not receive appropriate assistance. Even basics like bathing are seriously neglected.
Recommendedclean and nice place to stay
Most of the nursing staff have horrible personalities and treat patients without compassion. My mom could ring for the nurse and it could take over 30 minutes to have someone come in. Poorly trained, they nearly dropped my mother twice (that I'm aware of.) Last straw was when they thought she may have had another stroke and called medical transport and not 911. Of course they backtracked their story. She had to be admitted due to a severe UTI (she would be sitting in a soaked brief many times when we would visit her, sometim... read more
Horrible experience 21 days of misery before checking her out of this place. I was a prisoner in their facility in order to care for my Mother. If you are there, they do nothing, know nothing. When gone watching with cameras, they do nothing. So if you want a bed for your loved one to lay in and never be cared for, this is the place!
So far, we are pleased with what we see. The staff have been very attentive and helpful.
Frequently asked questions about Coronado at Stone Oak
How is Coronado at Stone Oak rated?
Coronado at Stone Oak has a 4.1 star rating with 445 reviews.
When is Coronado at Stone Oak open?
Coronado at Stone Oak is open now. It will close tomorrow at 12:00 a.m.
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