This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
As a family owned and operated company, we pride ourselves on our honesty, integrity and quality workmanship. We are totally committed to your comfort. We always treat our customers like the most important people in the world … because they are. We are your local air conditioning repair, service and installation experts. We offer a full range of HVAC systems and services in both residential and light commercial settings.
110 Union Valley Rd, Oak Ridge, TN, 37830, United States
Get directions100% satisfied, great service and professional. Very happy, with the prompt service and the technical skills of the tech.
I was very pleased with Rob. He was very knowledgeable with the system and took the time to explain what he was going to do or what test he was doing to determine the problem. I felt the price of the labor was very reasonable, especially for a weekend call. I thought the pressure switch was quite pricey, but I did some research online and depending on which switch it is could run anywhere from $40 - $350 (installed).
Business response:
Thank you for the review. I'm glad we were able to resolve your issue. I know that being without heat on a weekend can be very stressful.
Cooke's and their employees are the absolute best. Have and will continue to highly recommend them.
Business response:
Thank you for the review. We appreciate and value you as a customer!
Technician arrived on time and conducted a very thorough inspection of my air conditioning unit. He answered all of my questions and even explained some additional technical details. I will be requesting that this particular technician perform my furnace inspection later this year.
Business response:
Thank you for your comments. Mike is a great technician. We are here anytime that you may need us!
Excellent customer service. Tech showed up when supposed to, which is one of the most important things. Courteous, seemingly honest, and competent, also important. They tick all the boxes.
Business response:
Thank you for your comments. Mike is a great technician. We are here any time you need us!
Promt and courteous. Good explanation of the problems and much appreciated
Service was excellent. Tech was very helpful in letting me know the issue and options. Definitely want him to service my unit the next time it needs service.
Very responsive to my needs. Technician was friendly and knowledgeable and helpful.
Arrived at my home quickly and provided great service! Caleb was courteous, efficient and very pleasant. Very personable young man, especially considering it was 9pm on a Friday night. He took time to explain the issue and resolution. I will highly recommend Cook's to everyone I know.
Cook's Comfort Systems, Inc. has a 4.8 star rating with 610 reviews.
Cook's Comfort Systems, Inc. is open now. It is open 24/7.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com