Cook Children's Medical Center (Prosper)

Maylie Worley 

on Google

4 days ago

We brought our daughter to the ER because she was experiencing shaking episodes, vomiting, fever, and extreme lethargy. As parents, we were deeply concerned about the possibility of seizure activity, especially given that she was previously admitted approximately two months ago for similar concerns and underwent EEG monitoring. Although we were triaged and roomed quickly, we then waited over 45 minutes before being seen by a provider. During triage, she was given Motrin and Zofran, and her fever was documented at 101.3. Whil... read more

Maci Wydermyer 

on Google

a week ago

I would like to start this review off to say that the staff was nice from nurses to ED. This issue with this hospital is that they’re understaffed and the wait time is outrageous. I waited 3 hours with my little cousin to get prescribed antibiotics for her infected toe. I understand there are other children with more dire needs than my own, but every patient should still get treated equally and within a timely manner. 

Ayman Elzohairy 

on Google

3 weeks ago

Something wrong with these guys in terms of communication. All the time, they send incomplete referrals and we lost much time because of the poor communications. They should hire more professional staff to help the doctors. 

Zachary Samuels 

on Google

3 weeks ago

Worst service I’ve received. I called ahead for an emergency simply asking if they had a urologists there/on call. They stated they can’t give that information out. I unfortunately went, and once I got there they stated they do have one. 3 hrs later after testing an waiting, they want to transfer me out cause they can’t get ahold of one. Because of them wanting to bill, run tests and kill time, we received a negative result once we transferred to children’s Plano. Avoid this place like the plague.