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Consumer Directed Choices - Albany, NY

4.3
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About this business

A nonprofit organization founded and managed by people with disabilities and their families. With the expertise of the "end users" of home care, Consumer Directed Choices created the genuine Consumer Directed Personal Assistance Program (CDPAP) in the greater Capital Region. 

Location details

7 Washington Square, Ste 6, Albany, NY, 12205, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.357 reviews
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Kris A.'s profile image
Kris A. 
on Birdeye

10 months ago

I have been searching for a PA for a family member. CDC has bent over backwards helping me in my search. Can't say enough about how helpful and wonderful they have been. My sincerest thanks to them. Kristina Anderson 

Stephen A.'s profile image
Stephen A. 
on Birdeye

a year ago

I'm impressed by your advocating for a competitive minimum wage. The PA is doing work that may be crucial to the client's well-being. This is particularly important if the client is disabled or aged. Without your advocacy the consumer is in the very difficult, if not impossible situation, of trying to hire someone for a responsible position at less than a competitive minimum wage. What is the consumer's response supposed to be when he is challenged on the minimum wage and responsibility? 

David H.'s profile image
David H. 
on Birdeye

a year ago

We switched fiscal intermediaries in July 2021. As my mother's representative, and on behalf of her seven (7) Personal Assistants, we say "WOW". I received thank you and OMGs from Mom's aides, that care for her 24/7, even though it was Consumer Directed Choices (CDC), its Board of Directors and the staff that we want to thank. We have never been disappointed with anything CDC does, and the End-of-Year-Bonuses are just one more reason for us to tell you, "WOW, unbelievable", "What? OMG. Yippee", "VERY NICE", "thank you", "tha... read more

Wendy S.'s profile image
Wendy S. 
on Birdeye

a year ago

I have been working for consumer direct choices for years and they are a awesome company that always put employees first . Payroll also always on time never had a complaint about my employer from other friends that work for same company overall if you in search of a reputable respectful no judgement workplace then consumer direct choices is it . They also offer 401-k as well . I take care of two handicap girls that’s takes a lot of patience and I love my job plus every year the company will give out pay raise which is nice  

Stanley Z.'s profile image
Stanley Z. 
on Birdeye

a year ago

Consumer Directed Choices is the best agency you can hope to have working for you. You can use your assigned Medicaid hours however is most helpful to you. It is generous with bonuses to your aides (with your agreement). Every employee will is happy to help you. Pre-Covid, they had award dinners for the best aides. They are simply the best agency! 

Christopher G.'s profile image
Christopher G. 
on Birdeye

2 years ago

We could not have been in business for 20 years, growing the company, servicing the community, and making a difference in people’s lives if not for each individual. Each person adds something to define who we are. Our team understands the importance of treating others with respect, hard work, passion, being service-oriented, demonstrating a “can-do” attitude, and pitching in to help the team for the more significant benefit of the organization. These descriptive words are values that can’t be taught in a class or provided i... read more

Frequently asked questions about Consumer Directed Choices

How is Consumer Directed Choices rated?

Consumer Directed Choices has a 4.3 star rating with 57 reviews. 

When is Consumer Directed Choices open?

Consumer Directed Choices is closed now. It will open tomorrow at 9:00 a.m. 

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