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Consumer Direct Care Network Virginia
- Healthcare
- Richmond, VA
About this business
Consumer Direct Care Network Virginia provides superior customer service and supports to individuals and families just like you. We have helped thousands of people across the country succeed in self-directing their own quality care while remaining in their homes and communities. Self-directed care puts you in control, allowing you to arrange and direct your own services. The Care Network serves as the Fiscal/Employer Agent (F/EA), while you are the employer. You select, train, and manage your caregiver who may be a trusted f... read more
Location details
6802 Paragon Pl #430, Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you work in a rural community without consistent cell service you won't get paid, and eventually will be fired. If you take your client to a doctor's appointment and lose cell service you won't get paid for the entire shift. The other option is the patient pays to have a land line put in so you can use it. Most can't afford that as they're low income to receive these services to begin with. But then you can only use it at their house. If you leave them at a family members house you won't get paid. If you take them for an ... read more
If I could rate Valerie individually, she’d get all 5 stars. However, I’m only giving Consumer Direct a 3-star rating because I usually get half-hearted assistance and the run-around when I call. I had to call a second time today before I got to Valerie because the previous rep played games on the phone like they couldn’t hear me and had so much chaos in the background. I simply hung up. But Thank You VALERIE for your kindness, promptness and for your courtesy.
I talked to Valerie this morning. She was very helpful, knowledgeable, polite and right to the point. I really appreciate her help.
As a Service Facilitator working on behalf of my clients, I do appreciate the fact that you all call me back when I leave messages. First thing this Saturday morning, Nigel returned my call and was able to assist me with an issue. He was so kind and helpful and I really appreciated his diligence and professionalism.
Frequently asked questions about Consumer Direct Care Network Virginia
How is Consumer Direct Care Network Virginia rated?
Consumer Direct Care Network Virginia has a 2.5 star rating with 220 reviews.
When is Consumer Direct Care Network Virginia open?
Consumer Direct Care Network Virginia is open now. It will close at 5:00 p.m.
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