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Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Very good experience!!! My my sales consultant was very helpful!!!
Business response:
Hi Jessica! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime.
I think their business ethic is awful. Had new floors put in my home about 2 years ago. I have a patch that is lifting. when I contacted them about it, there is nothing they can do? Shame on them. They indicated when I purchase they would replace whenever anything happens. they did not stand up to their work or word. I am very disappointed . I paid them $8500.00 with in 8 months for a contact I had for 5 years. When I tried to get my denial letter, they would not send it out afraid I would retaliate. I had to finally call th... read more
Business response:
Barbara, we appreciate you for taking the time to share your feedback. With over 130 years of history of quality customer service, we're dedicated to providing the service our customers look forward to. We regret seeing that you had a less than satisfactory experience with us. We located your flooring purchase and show that although your 1-year installation warranty had expired when you contacted us, we agreed to send out our flooring specialist in January to assess the flooring. Based on the inspection, there was no evidenc... read more
DO NOT EVER US THIS STORE IN ANY CAPACITY. Not only are their rates absolutely ridiculous, they messed up MULTIPLE orders in a row and when calling their customer service line it is always someone who is extremely unprofessional and has no phone etiquette whatsoever. Firstly they messed up my wives order for an ENTIRE WEEK by not delivering on the promised date and attempting delivery to incorrect addresses after multiple phone calls giving our exact address which is right down the street from this store. While delivering th... read more
Business response:
Jesse, thank you for taking to the to share your feedback with us. We're sorry to see that your recent experience with us was unpleasant. We were able to locate your spouse's online order and confirmed that there was a delay with the delivery due to the shipping address being entered incorrectly during the checkout process. We show once the order was placed with the correct address, we were able to deliver her item as scheduled. We were also able to locate your online order and verified that your delivery was scheduled for M... read more
I purchased a refrigerator, washer & dryer and a couch from Conns in 2020. I paid for the extended warranty. One of the recliners broke in November and I filed a service claim then. In February I was told they could not get the part and to call the store to replace the piece. I called the store and when there in person. They said they no longer carry the piece and they would have to get an approval for a new couch. After waiting another two weeks I was told there is nothing they can do since it is a sectional they will only ... read more
Business response:
Rebecca, we appreciate you for taking the time to share your feedback with us. As a company, we strive to provide all customers with a positive experience and we're sorry to see that you did not have that positive experience with us. We did locate your service request for your recliner in December and confirmed that the item was approved for an exchange due to a part delay. Once we confirmed the same model was no longer in stock, we offered the option to reorder the part to continue with the repairs. However; in an attempt t... read more
Their billing department is **. They can't seem to get it rught
Business response:
Karen, thank you for taking the time to share your feedback. We're sorry to see that you are having issues with our billing department. We were able to locate your account and confirmed that we were able to successfully update your payment method. If you have any other questions or concerns please feel free to contact us at 1-877-358-1252. Thank you for choosing Conn's HomePlus
Thank you for your expertise and all you all do
Business response:
Hi Javier! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime.
Awesome service!! Great employees, very helpful, we got everything we needed.
Business response:
Hi Efrain! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime.
I have bought many items fron Conns HomePlus, from computers to TVs to many appliances and never had any problems. They stand behind their products.
Business response:
Hi Shawn! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime.
Very impressed! Great Customer Service And delivery peeps same as well♥?
Business response:
Hi Erin! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is open now. It will close at 9:30 p.m.
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