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Connexus Energy
- Electricity Suppliers
- Ramsey, MN
About this business
Connexus Energy is Minnesota's largest electric cooperative. Connexus Energy serves more than 130,000 members in portions of Anoka, Chisago, Hennepin, Isanti, Ramsey, Sherburne, and Washington counties by providing electricity programs and rebates to member residents and businesses through various programs including: Business Rebates, Air Source Heat Pump, Electric Vehicle, Ground Source Heat Pump, PowerNap Air Conditioning, Pool Pumps, SolarWise, Wellspring Wind Energy, Dual Fuel, Heat Storage, Electric Water Heating, and L... read more
Location details
14601 Ramsey Blvd NW, 14601 Ramsey Boulevard Northwest, Ramsey, MN, 55303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
this company doesn't even deserve one star. the worst company i've ever delt with in my life. they steal from you charged us $160 worth of fees in one month. this should be agianst the law
Business response:
To protect member privacy, Connexus Energy will not share or discuss specific member issues with outside agencies or organizations in an online forum. Please contact member services at ************, M - F 7:30-5:30 to discuss specific charges on your account. Residential and business rates and charges along with the General Rules and Conditions of Service can also be found on our website at www.connexusenergy.com. Thank you.
Connexus Energy is a horrible company and if I had a choice for my electric company Connexus would be the last company I'd ever choose. From their customer service to their rates they should be rated at zero stars. The company doesn't offer any programs and little if any rebates such as other energy companies. Their frequent excuse for everything when speaking to customer service is because they are a co-op and are in the business to make money. So is every other business and somehow other energy companies can offer their cu... read more
Business response:
To protect member privacy, Connexus Energy will not share or discuss specific member issues with outside agencies or organizations in an online forum. Please contact member services at 763.323.2650, M - F 7:30-5:30. Our representatives and/or manager are available to discuss your specific account and experience. Thank you.
We tend to struggle with the high costs of electric and usually end up behind this time of year. We made a payment arrangement and it was broken due to unforeseen circumstances. I received a letter warning us that the arrangement was broken and to pay immediately to avoid disconnection of service. This letter was received on 10/31/2017, we lost power 2x that night, same thing the following night. Mind you, in the past they have left a tag on your door and placed the limiter on the meter. This did not happen, so we thought th... read more
Business response:
To protect member privacy, Connexus will not share or discuss specific member issues with outside agencies or organizations in an online forum. Connexus Energy is currently upgrading all of our member's meters. When a meter has been upgraded, it is no longer required for a technician to manually limit or disconnect service. Due to this, a tag is no longer delivered upon the time of disconnection. A tag is still delivered at the residence prior to disconnection with instruction included. To discuss specific details of the sit... read more
Just a fYi, you all are so so so horrible. Your customer service department should have different name, it should certainly not be “customer service”. You all treat your customers terrible. If fact you are so bad, that I want to move to a destination where connexus energy does not service. I placed a security password on my account, which I could not remember. When I called in, the operator told me I had to come into the office and prove my identity to unlock the password. I obviously have a job and cannot accommodate this r... read more
There has been 2 power outages in a week..... This totals 6 in 2 1/2 months. Your service is down right third world country status. We should be refunded money based on paying you for money your obviously not putting into making the power grid better.
Frequently asked questions about Connexus Energy
How is Connexus Energy rated?
Connexus Energy has a 3.9 star rating with 554 reviews.
When is Connexus Energy open?
Connexus Energy is closed now. It will open tomorrow at 8:00 a.m.
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