Connect Community Management, LLC

Tim Hindman 

on Google

4 months ago

For just around 5 years or so, Celia and Troy have been our HOA managers. In those 5 years, every time I have had any contact with both of them, it has been professional and I have had my questions answered quickly! I am not sure what some of these reviews are talking about or why some people have an axe to grind with Celia and Troy but I dont know of any wrong doing on their parts! I have attended many of the HOA meeting, both by zoom and in person and have found everything to be above board with the two of them. I have fou... read more

Jose Barbosa 

on Google

a year ago

I’d like to publicly thank Celia for her professionalism, concerns and commitment. Most tenants just have negative reviews due to them not following simple rules and being undisciplined. The customer service she has provided is unmatched. Celia communicates with her tenants and ensures there is an understanding of rules regulations and no misunderstandings. Been living here a few months and she ensures the community is up to a high standard. This type of behavior makes our neighborhood classy. Thank you Celia! V/r Jose 

Peter Do 

on Google

a year ago

Troy made up random rules to denied my backyard project application 3 times. Many of my neighboors are approved for an additional bathroom on the back of their houses. Troy said that I need to build a pool so I can build a bathroom which was nowhere to be found in the CCRs. He even tried to charge me $600 (4 times of the applocation fee) for just 1 application. I will give a 0 star if I could 

Wendy Miller 

on Google

a year ago

This management company, owned and operated by Troy, engages in the unlawful practice of imposing fees on homeowners. When homeowners inquire about these charges, he threatens to delay property closings and subsequently acknowledges that the situation exists in a "grey area." However, it is clear that charging fees exceeding those specified in the recorded management certificate is illegal, as is charging more than what Texas law permits. Furthermore, Troy attempts to obscure these actions by retroactively filing documents w... read more

Filipe Gonçalves 

on Google

2 years ago

They are scammers. Inventing fees left and right (new buyers in my community are now having to pay a $625 "property inspection" fee?!), overcharging and double-charging for architectural changes, don't respond to my emails, going to my front yard to count how many plants I have (?!). Next time you set foot in my front yard I'll give you a trespassing notice and whether you want it or not you'll have to leave.