Conejo MRI/CT

JRICH 

on Google

6 months ago

Customer service is terrible. I received a referral from my medical insurance company to schedule an MRI. I called to schedule and the receptionist told me that they only did walk in appointments. She then told me to come in the next day between 8am-4pm and to bring my insurance card, referral paperwork and identification. I arrived at 10am the following day and the receptionist told me that they don't have any availability until next month and I needed to make an appointment. I said that's what I called you to do yesterday ... read more

Anonymous 

on Google

a year ago

I had to have an MRI with contrast so I had to drink this disgusting stuff slowly starting 2 hours before and then finish it at the appt. My doctor sent me a text that the facility contacted him regarding notes. I thought they asked for the order but I guess it was only notes for the insurance. When I went to get the disgusting fluid I was not told to be sure to bring the order. Unfortunately I figured they asked the doctor for the order when they contacted him (as in my experience other places do) - so I didn’t bring it. It... read more

Jane March 

on Google

a year ago

I had to have an MRI with contrast so I had to drink this disgusting stuff slowly starting 2 hours before and then finish it at the appt. My doctor sent me a text that the facility contacted him regarding notes. I thought they asked for the order but I guess it was only notes for the insurance. When I went to get the disgusting fluid I was not told to be sure to bring the order. Unfortunately I figured they asked the doctor for the order when they contacted him (as in my experience other places do) - so I didn’t bring it. It... read more