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Concord Management

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About this business

Concord Management is one of the leaders in customer-focused property management of multifamily and single-family rental housing communities. More than 100,000 people reside in Concord communities. Monster Club Foundation Services offers services, programs and activities for children ages 5 to 12 and teenagers 13 to 18 who are residents of Concord communities. Children under 5 or needing special assistance are also welcome and must be accompanied by a parent or guardian. 

Location details

1551 Sandspur Rd, Maitland, FL, 32751, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 6:00 p.m.
1.2145 reviews
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Yulanda J's profile image
Yulanda J 
a month ago

Predatory practices against ********** families. Exploiting families with fees by only providing unsecured parking which tenants must pay for. Fees for regular maintenance $35 to change light builds, $30 for the bulb. No print out of what the $199 package options include nor any other package to choose from. $199 monthly package the only option offered if tenant need internet. Internet router is blocked by hard wall case thus preventing a seamless connection. **** staff! Harassed to fill out paperwork that isnt available unt... read more

K. B.'s profile image
K. B. 
2 months ago

Just recieved letter for charges for move out. Days letter recieved email saying its in collections and if I dont send payment I will be reported to my credit. On 01/31/25 employee of concord rents call and starts yelling at me on phone when and cutting me off and not hearing me when I was telling worker I just received letter and had not had a chance to go over charges to dispute which are trying to charge for painting ceiling which was not damage have pictures in email that was sent and nothing in break down shows ceiling ... read more

Business response:

The resident is able to dispute any move out fees that theyve received at any time while the account is still with us. The letter that was issued by the ********************** is a standard notice of collection as per the ****** If you would like to submit a formal dispute then please send a letter to: Collections Dispute, **********************************. 

Katherine R's profile image
Katherine R 
5 months ago

Avoid Concord rents at all costs. This management company will not help you, they will not approve you nor deny you. I have excellent credit and there was no reason for them to not give me that apartment. They also kept my $300 deposit. Terrible management company. They are crooks. 

Tim W's profile image
Tim W 
6 months ago

Concorde rents is not liable for anything. Tenants go a week or more with no AC. They keep every single security deposit. There is no alternative phone numbers to reach management other than a property manager who works part time. Notes are left on doors constantly and many times on the wrong door. They demand to know how much you make, your bank accounts, child support, annuities, pensions et al. There is no hint of security, no guard, no gate, no cameras. You're not allowed to have a plant on your porch which technically i... read more

Business response:

Thank You for your feedback as customer service is our top priority here at ********************** Apartments. It is unfortunate that you have experienced a negative impact from **********************. I would like to respond to your comments based on my knowledge of the items mentioned. In regard to the ** and residents going weeks without **, we respond to all ** work orders within 24 hours. If we are not able to repair the **, we always strive to provide a window ** until we can get the repair done. I have been a fulltime... read more

Nancy T's profile image
Nancy T 
7 months ago

If it wasn't that I had to pick a star for review I would've picked no stars. Concordrents employees are unprofessional, considerate and lie just to get people in a unit, we are only a number to them. If it weren't for the fact that I desperately needed to find a place to live and knowing what I know now I would never have chosen to live at concordrents properties.. Starting from the beginning process to after finally moving into a unit has been very stressful, uneasy, uncomfortable and disappointing. The communication is po... read more

Business response:

Leasing Office and Community Director has issued numerous notices to unit ****** and, per the City Noise Ordinance and the hours **************** is reporting, is not considered a violation. We can offer a transfer on site to a 3rd floor or a townhome when one becomes available. 

Marlena C's profile image
Marlena C 
7 months ago

I live at ************************. On Friday August 23rd maintenance came to do a apartment inspection. I was not home at the time but my roommate explained to them that we had been having issues with the thermostat so they tried to reset it but in that process they broke it! Mind you now my apartment is without **! He reassured him that it would be fixed and replaced before the end of the day this happened at 11am. Around 4pm I called the office. Emailed the property manager **** and *****. **** responded later and explain... read more

Business response:

The A/C issue was remedied on 8/27/24 and the resident was contacted that day by the Community Director to confirm all services were met. Thank you for letting us know your position and we sincerely apologize for any inconvenience this may have caused you.Concord is always striving to provide our residents with an enjoyable housing experience; while ensuring we offer superior services at a reduced price. By partnering with Spectrum on this technology package, we are able to offer a comprehensive service at a better value tha... read more

Shenitha S's profile image
Shenitha S 
7 months ago

In the month of June I put in a maintenance request for a/c I was without a/c for approximately a week and half before maintenance came out and patched it up. It worked for 2 weeks and went out again in July. So here we are in August a month later still no A/c. This has caused my child to have frequent noise bleeds. They inserted a portable a/c that doesnt cover the living room. This situation is so disgusting. Im so angry at management because theres no care from them. 

Business response:

Waterford East staff agrees with the residents concern regarding the amount of time it took to repair the air conditioning system. The staff at ************** informed the household that the repair that needed to occur had a part that was on order that took an excessive amount of time to arrive at the community for the vendor to install. During the time that the air conditioner in the residents apartment home was not properly working our staff did install a portable air conditioner unit in the window. When it continued to ta... read more

Keysha B's profile image
Keysha B 
7 months ago

I have lived at the Villages on Millenia Blvd for 21 years. I have the same ***** appliances and carpet since 2001. I had to call Code Enforcement for the mold in the kitchen and closet. There is probably mold underneath the carpet as well, which will be checked.The kitchen floor is caving in. Underneath the kitchen sink is caving in as well. I told them over two years ago that the ***** dish washer has been leaking to no avail. So I have not been able to use the dishwasher. Now the bathroom floor is leaking water from the w... read more

Stephen M's profile image
Stephen M 
7 months ago

My daughter and her boyfriend initially applied for an apartment at ****** at **** in *******, **. They got to the point of the process where they paid the $300 hold fee. However, they were never officially "approved". They lost their part-time jobs, and couldn't produce the pay stubs and other documentation required. Again - they were never approved - and then after almost a month of them not being able to produce the correct employment documentation, they asked to get the $300 hold fee back. After repeated emails - Concord... read more

Frequently asked questions about Concord Management

How is Concord Management rated?

Concord Management has a 1.2 star rating with 145 reviews. 

When is Concord Management open?

Concord Management is open now. It will close at 4:00 p.m.  

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