This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Concentra Urgent Care
- Occupational Therapy
- Sparks, NV
About this business
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location details
255 Glendale Avenue, Ste 12, Sparks, NV, 89431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Botched my tspot twice and failed to notify me. The start date for my new job had to be pushed back multiple times due to the incompetence by Concentra and their staff members at two different locations.
The front office staff were rude and showed no compassion when they told me I would have to wait for an hour and forty minutes to provide a urine sample. Sadly I was in the office nearly two hours and was not allowed to leave or make an appointment. There was not enough seating so there were people sitting on the floor and standing for hours.
The staff were professional and my visit for a drug screening and physical was an overall good experience when it came to the employees. Sadly I was in the office over 4 hours and was not allowed to leave or make an appointment. There was not enough seating because of COVID but there were people sitting on the floor and standing for hours.
RecommendedThey were very professional and polite.
The fact that you don’t provide appointments for drug screening is unacceptable. In this day and age we need to feel safe that we are not going to pick up the virus going to a medical center. Sharing pens and clipboards that have not been sanitized is unthinkable you might want to rethink what you are doing to prevent infection.
Business response:
We’re sorry your experience with Concentra was not what you expected. Our goal is always to deliver high-quality care in our centers and to comply with all health and safety guidelines. We know many of our patients are concerned about potential exposure to coronavirus and we want to assure you that we are looking into the specific situation you mentioned. We look forward to a time when the coronavirus pandemic has passed and hope that you will once again allow us the opportunity to earn your trust.
They follow the instructions for testing and commissioning report to the tee! No shortcuts! Good chain of command work! Friendly personal!
This is the worst patient care I have ever received. I waited over 2 hours for the doctor go walk out of the room because I told her I'm in pain and have been waiting and her response was you can wait for another doctor. zero compassion for the patient she shouldn't even be in the business. pos!!!
They took 1:38 min. To see me for a drug test. And when I was seen after I got out it took the lady 10 minutes to look at the specimen then asked on other technician to come and give her option that took more time bye then the specimen was cold. They sead it was cold and could not accept it.
Frequently asked questions about Concentra Urgent Care
How is Concentra Urgent Care rated?
Concentra Urgent Care has a 3.9 star rating with 1,423 reviews.
When is Concentra Urgent Care open?
Concentra Urgent Care is closed now. It will open tomorrow at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com