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Computer Rescue 911

4.8

About this business

At Computer Rescue 911, we're exactly what our name implies: when your computer needs rescuing, we're ready to impress. With services for families and businesses across the area we call home, we're always here to make a difference for you. Our one-stop shop is the other facet that sets us apart. By providing a trusted place for our customers to seek help, we are able to offer assistance for virtually any need, viruses, new PC's, troubleshooting, or pesky software or hardware trouble. We offer the support services to go with ... read more

Location details

3070 Broadmoor Avenue Southeast, Ste a, Grand Rapids, MI, 49512, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8553 reviews
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Lee E.'s profile image
3 years ago

I've been coming to Computer Rescue 911 5 or 6 years now and I'm consistently impressed with this place. I always come away more knowledgeable with each visit. Jason helped me get into a new computer, set it up, and transfer the data from my old computer over to my new one. I couldn't be happier with his service and professional approach. This place is 5 stars for a reason. 

Richard R.'s profile image
Richard R. 
3 years ago

Jason helped me through a difficult printer setup, replaced the drive in my computer and got me back up and running in no-time. Highly recommended. 

mmdd3333's profile image
11 years ago

They have helped my business resolve all of our computer issues and have brought us to a cutting edge technology! Very honest company and knowledgeable staff with affordable prices. My company had many computer issues before we used Computer Rescue 911 and now everything runs so smoothly. 

Don L.'s profile image
11 years ago

Have used this company several times for my business and home. Couldn't be happier! Very knowledgeable and inexpensive prices. Wouldn't go anywhere else! 

Marita D.'s profile image
Marita D. 
12 years ago

They fixed my Mac in a day's time and I didn't even have to wait in line or schedule an appointment with the Genius Bar! It was running slowly, needed upgrades and more memory space. They helped diagnose the issue and it didn't cost me an arm & a leg. They are even Apple Certified! Thankful to have found such affordable and qualified help. 

Travis M.'s profile image
Travis M. 
12 years ago

Initially, I was very upset with how my problem was handled. But through communication and follow up... Kevin was able to make me another satisfied customer. Computer Rescue was able to turn a problem into an opportunity. Once all was said and done, they did exactly what I wanted. Thanks again. 

Dave T.'s profile image
13 years ago

Couldn't be happier! – I stopped by the store and bought a new computer. I couldn't believe how quickly everything was done and installed at my office! I found the same Norton in the paper for $20 more than what I bought it for there. I would highly reccomend! 

Brett B.'s profile image
Brett B. 
13 years ago

Got stuck disc out of laptop – Brought in a macbook with a CD stuck in the drive. Two days later I got the call that it was done. (A day earlier than promised - that's nice) They handed me the macbook and and the CD and charged me for an hour's worth of labor. When I asked if the drive was safe to use, they had no idea. They called the repair guy and he didn't know. They offered to put a blank CD in to try it, and if it did get stuck they'd be happy to charge me to put in a new drive. Wouldn't the logical step for the repair... read more

Business response:

We are more than happy to help you with this issue. Many customers bring computers into us wanting just a disc out and nothing more. We would be happy to test the drive for you free of charge, however if it is bad, there would be a charge for the part and any labor over 1 hour. Please contact us and we will happily resolve this. 

GregC123's profile image
GregC123 
13 years ago

They do a great job for my company's IT needs! – They provide monthly preventative maintenance for my company to keep the computers running smoothly. Great company! I love their professionalism, technical knowledge, affordable prices and honesty. That says it all! 

Frequently asked questions about Computer Rescue 911

How is Computer Rescue 911 rated?

Computer Rescue 911 has a 4.8 star rating with 553 reviews. 

When is Computer Rescue 911 open?

Computer Rescue 911 is closed now. It will open on Monday at 9:00 a.m. 

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