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Complete Tile Collection
- Kitchen & Bath
- New York, NY
About this business
Visit the most inspiring design trade oriented Tile & Stone showroom in the world. Thousands of unique designs and patterns are available to you in a highly organized environment that is a joy to interact with. The Tile Design Specialist Team are incredibly knowledgeable and will help you take your projects beyond expectation. Only the most tasteful and exquisite materials of the highest quality are produced in our factories and grace the displays. We welcome you to make a design appointment for your next project and partner... read more
Location details
42 W 15th St, New York, NY, 10011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:30 p.m. | |
| Tue | 10:00 a.m. to 6:30 p.m. | |
| Wed | 10:00 a.m. to 6:30 p.m. | |
| Thu | 10:00 a.m. to 6:30 p.m. | |
| Fri | 10:00 a.m. to 6:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Most of the positive reviews are made up reviews, posted on multiple review sites. You will have problems and the customer service will be awful.
Great tile resource – This store houses an interesting and eclectic selection of tile and countertop materials. They offer tile in a wide range of price points and are geared to helping both the professional and DIYer make the best decisions. I have been working with Ilona Immit for a number of years, and rely on her expertise and knowledge in helping me select just the right material for my clients. She has a refined eye, a great color sense, and most important really knows her stuff...a true professional!
The collection of tiles is beautiful but unfortunately the awful service makes it impossible to work with them. For a large project with several bathrooms I ordered tiles from them and some orders never got prossesed. That happened repeatedly. Too bad!
Business response:
I am an owner here at Complete Tile and sincerely apologize for any troubles you may have had. I have not heard of anything like this ever happening, did you ask to speak with management? Since I am not sure of which project this refers to, I would ask that you please call me at 212-255-4450, my name is Denes. I will personally review what transpired with your order. Rest assured that there will be every possible avenue explored to satisfy the situation. Sincerely, Denes Petoe CEO
Beautiful products which are not seen in other stores – I am a designer who began doing business with the Complete Tile Collection within the last year. I have found their selection to be extraordaninary . I have been working with Graham Barr who has not only been completely responsive to my needs as well as my clients needs but he is extremely knowledgeable about his product. He is so polite that you immediately know is is NOT a native New Yorker. All of the products that have been shipped to my jobs has been beautiful and ... read more
OK tile company – They screwed up but then they made amends.
Good Experience – I really shopped around town for my kitchen counter, backsplash, 3 bathrooms and foyer. Complete Tile definitely came out ahead. Comparing prices, I actually found them to be quite a bit less expensive. Artistic tile was not very helpful, plus real attitude. I went to Stone Source and received very little help (couldn't even get a return phone call after 3 messages). Walker Zanger had a nice selection of product, but they were out of stock AFTER I had placed my order. In desperation of losing my contractor ... read more
Just go to them.... – Bottom line, these guys are really good. I did go to 2 other stores before, but these guys just won me over. They display the material so you can really see it all in perspective. They brought up samples of the tile I chose in a few minutes (the other places didn't have all the samples). Warning, the samples will cost you $5 each, but they refund you easily when you bring them back. They helped me put my 2 bathrooms and my kitchen tile together. I went on their website after, to show my wife other optio... read more
Great place for browsing – I visited Complete Tile several times to make a decision on tiles. They have one of the best collections in Manhattan - I visited several places such as Nemo Tile, etc., but this one was the best among all retail stores. They have contemporary and traditional tiles and stone collection. Their decorative wood collection is gorgeous! Each time I went the salespeople were very helpful. I guess this is the disadvantage of having a retail store, but their mark-ups are high. I contacted one of their supp... read more
Complete Tile is the real deal! – Regardless of what kind of material you are looking for The Complete Tile Collection is the place to go for your home remodeling tile needs. They have marble, onyx, limestone, granite, porcelain, wood tile, a great assortment of glass, and their handmade ceramic tiles are phenomenal!! There are many other materials at Complete Tile as well, these are just a few of the ones I can remember. You can choose from different lines of handmade ceramics based on the time frame you need the tile in an... read more
Frequently asked questions about Complete Tile Collection
How is Complete Tile Collection rated?
Complete Tile Collection has a 4.9 star rating with 53 reviews.
When is Complete Tile Collection open?
Complete Tile Collection is open now. It will close at 6:30 p.m.
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