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Complete Basement Systems

4.5

About this business

Location details

5695 Parachute Cir, Colorado Springs, CO, 80916, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,657 reviews
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Paul K's profile image
Paul K 
3 years ago

Peak Structural did an excellent job addressing some foundational issues in our basement and garage. Eric, Mike and Aven were punctual, professional and very knowledgeable about the scope of the job. You definitely get what you pay for with Peak Structural! 

Julie W's profile image
Julie W 
3 years ago

David ***** Larry ********** n Brad ******** did a great job. They were knowledgeable n professional n kind. They reconstructed part of our basement walls. 

Business response:

Hi! Thank you for providing this feedback. We always love to hear from satisfied customers about their experience. - Ohio Basement Authority 

Scott P's profile image
Scott P 
3 years ago

PENDING LEGAL ACTION AGAINST COMPLETE BASEMENT SYSTEMS Negative 5 stars. Yet another long bad review. On Friday April 2, 2021 Jonathon ******* of Complete Basement Systems came to my house in Erie to give me an estimate for waterproofing my basement. Their waterproofing strategy was to let the water run into the basement behind a plastic curtain. Supposedly, it would then flow down into a perimeter drain below the basement slab. It didnÂ’t sound like a good idea. The financing terms were good so I let him run a credit check... read more

Business response:

Hello. Thank you for bringing this to our attention. We apologize for the issues that occurred. We take our customers' experience very seriously and with your feedback, we are able to learn more from our customers. We have brought your comments to our management team's attention to investigate and someone will be in contact with you shortly. - Complete Basement Systems 

josh o's profile image
josh o 
3 years ago

I had a driveway that was uneven, and a garage that started to sink in one corner, making it unlevel. After a couple of quotes, we decided to go with Tarheel Basement Systems to help level things out. IÂ’d like to write a good review about the work that was done, but I canÂ’t. Before going into details, I should say that all of the staff were very professional and easy to work with, initially. But in the end, the solution to fix the issue turned out to be worse than the original problem. Roughly a week after the initial “le... read more

Business response:

Hello. Thank you for bringing this to our attention. We apologize for the issues that occurred. We have brought your comments to our management team's attention and our manager will reach out to you to resolve this as quickly as possible. - Tar Heel Basement Systems 

Martin T's profile image
Martin T 
3 years ago

Bobby ****** did outstanding job explaining what he was going to do. Then went over the results with us. He also gave a plan on how to make things even better. 

Business response:

Hello! Thank you for providing this awesome rating! We appreciate you taking the time to rate your experience with us. - Tar Heel Basement Systems 

Adam D's profile image
Adam D 
3 years ago

I just finished meeting with my service technician, Samuel ******* a super nice guy. He answered all my questions and helped me to understand more about my wall braces and provided plenty of information about the service he was providing today. I am the second owner of my home since the system was installed, so I had several questions to ask and Samuel walked me through the whole process start to finish. It was a great visit and I would happily have Samuel come back out for future appointments. 

Business response:

Hello! Thank you so for this stellar review. We are glad he provided you with an excellent service. – Tar Heel Basement Systems 

Gerald H's profile image
Gerald H 
3 years ago

Quality company. Cory M and Dakota C completed the job in a very professional and careful manner. 

Business response:

Thank you for this stellar review! We're glad our team was able to show you a 5-star experience and we'll be sure to share with the team. - Indiana Foundation Service 

Justin S's profile image
Justin S 
3 years ago

Amazing crew of skilled workers. Fast, friendly, and easy to work with. Marshall ******* Brian ******* Julian ******** and Dallas ******* weÂ’re wonderful. They were efficient and respectful of my time and property. My only “less than great” note is that my job was rescheduled twice due to overbooking and other job delays with very little notice to make work and pet sitting arrangements on my end. I believe that this is a reflection of the company and scheduling and not the crews sent out to the jobs. Overall, ve... read more

Business response:

Hello. We are so happy to hear that the team provided you with an excellent experience. Your feedback is important to us and we will share with our team. - Foundation Recovery Systems 

Rachel S's profile image
Rachel S 
3 years ago

Todd was extremely knowledgeable, friendly, and patient with my questions. The care in his inspection was evident. He truly wanted to help, not just sell the companyÂ’s services. 

Business response:

Hello! Thank you for this stellar review. We are glad he provided you with a great inspection. - Indiana Foundation Service 

Frequently asked questions about Complete Basement Systems

How is Complete Basement Systems rated?

Complete Basement Systems has a 4.5 star rating with 1,657 reviews. 

When is Complete Basement Systems open?

Complete Basement Systems is closed now. It will open at 9:00 a.m. 

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