Complete Basement Systems

Sue Y 

on BBB

3 years ago

Good customer service, very responsive. The entire crew (Travis, Joe, Marc) were very professional and knowledgeable . They got a sump pump installed in my crawl space quickly and efficiently. They answered all my questions, and explained everything being done. Good job! Judy Y. 

Bob D 

on BBB

3 years ago

Everything was done on time and according to plan. Amazed as I watched how much hand digging was done. Crew answered my questions and showed me the work as it was being done. Supervisor Spencer seemed very knowledgeable and kept crew on task. They were professional and cleaned everything up. Was very pleased with the job done. 

Susan G 

on BBB

3 years ago

This company is outstanding. When you use them, ask for Aaron and Blane. These gentlemen were very knowledgeable and most professional. 

Donna B 

on BBB

3 years ago

Ken and Shannon were kind and made sure that I was knowledgeable about what they were doing. Crawlspace looked amazing and they cleaned work area thoroughly. 

Nanette P 

on BBB

3 years ago

Brian provided us with some good engineering options and reinforced our choice of a less expensive one. The work crew of Trai, Malachi and Yasin explained the process well and kept us informed of their progress. They were friendly, efficient, professional and respectful of our property. We have a lot of confidence in JES and their system. 

Gary R 

on BBB

3 years ago

I was happy with the entire project from start to finish. Shout out to Chris Alford and James Jones they did a great job during close out of the project. 

Justin M 

on BBB

3 years ago

Had a water proofing done by Dustin and Ever, they were efficient and effective. Very happy with the results along with the excellent customer care they showed. 5 stars. 

Ecurb N. 

on BBB

3 years ago

THANK YOU- THANK YOU to a wonderful company by the name of Ohio Basement Authority! Very professional in every way.....from sales department to the crew that were at my home for three full days installing french drains and a sump pump in my basement and to the electrician who brought all the outlets up to code after waiting for us to drywall. 

Rick T 

on BBB

3 years ago

My experience from start to finish was more than I could have asked for. From the initial meeting with Joe D. There was never any hidden charges or gimmicks, and all my options were discussed leading up to my repair date. Kyle R., Derek H., Caden C., and Slade was the crew that completed my repairs, and I couldn't ask for better people to fix my home. They went above and beyond my expectations. I would recommend this company and crew to anyone in need of basement related issues.