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587 Middle Country Rd, St James, NY, 11780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
From sales to service a truly pleasant experience.. I've been a customer of Competition Infiniti since 2013 and on my third vehicle. All my experiences with both the service department (Damian Perrichon) and sales (Mike Fariello) have been nothing , but courteous, accommodating and professional experiences. I highly recommend both of these individuals, along with the dealership and their staff. All aspects of my dealings with this dealership have been seamless, timely and pleasant..
Business response:
Thank you for taking the time to share this wonderful review! We couldn't be more proud to have your loyalty, and we are thrilled that our team could consistently provide you with the quality experiences that you so much deserve! We greatly appreciate your kind recommendation, and we look forward to continuing to provide you and your vehicle with the same thorough and efficient service in the years to come.
Damian Parrichon, your service tech, provided me excellent service. I waited for my service and Damian came to the waiting area and provided me updates on the progress of my service and made sure I was satisfied with the progress. The job was completed and I was on my way in 1 hour. Thank you Competition Infiniti for providing such good service
Business response:
Thank you for taking the time to leave Damian this excellent review! We are happy to hear that he took great care of you and provided you with the quality experience that you so much deserve. It is always our goal to ensure that our customers' experiences are as seamless as possible, and we hope to see you again the next time you are in need of automotive service.
Service Cris Copobianco received my car for oil change and a recall , my auto was returned to me in a very prompt matter of time . I expected and received the excellent service from Cris and Competition Infiniti .
Business response:
Thank you so much for your positive review! We are so glad that Chris could get you and your vehicular needs taken care of efficiently. It is our pleasure to serve you, and we hope to hear from you again the next time you are in need of automotive service.
Great Service The microphone on my 2019 QX50 died. Damian Perrichon did his utmost to ensure the repair was seamless. Chris took over while Damian was out sick the next day. Rose at the front desk was invaluable in ensuring I wouldn't have to wait long to pick the car up. Kudos to all.
Business response:
Thank you so much for your positive feedback! We are so glad that our team could get your vehicular needs resolved seamlessly and efficiently. If there is ever anything more that we may help you with in the future, please do not hesitate to let us know. We look forward to an opportunity to serve you again!
Have had 4 infinitis from competition. And cannot compliment Robert Gould enough. When I bring my car for maintenance, he has helped me many times. The facility is professional and comfortable and everyone goes out of their way to be friendly and courteous each time you are there.
Business response:
Thank you so much for your amazing review! It is wonderful to know that Robert has your confidence and that he always provides you with the quality service that you so much deserve. We are so honored to have your loyalty, and we hope to continue serving you and your automotive needs for years to come.
Paul Matriciano was wonderful to work with in leasing my second Q50. He was extremely patient over the 8-week period that we worked together. He did everything he could to get me the best deal possible. Because of him and his diligence, I am still an Infiniti Customer. Hoping in 39 months to be working with him again. He is an incredible asset to your organization .
Business response:
Congratulations on your new Infiniti Q50! We are so appreciative of your continued business, and we are thrilled that Paul could provide you with another top-notch deal and overall experience! He will honored to hear of your very kind words, and we are certain that he will continue to take exceptional care of you in the future!
Vinnie Q and Akida White Very easy and pleasant experience. Both were very knowledgeable and patient. Not pushy nor made you feel guilty at any time. I would highly recommend. Very trustworthy and don't play any games.
Business response:
Thank you so much for your positive review and recommendation! We are happy to hear that Vinny and Akida provided you with the helpful, yet pressure-free service that you so much deserve. We are so glad that we had the opportunity to work with you, and we hope to see you again when the time comes for your first service.
Buying our QX50 Just a few lines to thank you for a great buying experience. Vinny Q was great. He took his time to explain everything and answer all our questions. Darlene took care of the financing and was a pleasure. Thank you both again and Happy Holidays. Tom and Alice Cortese
Business response:
Tom and Alice, We are so appreciative of your willingness to leave us this amazing review, and we are delighted that Vinny could provide you with the quality experience you so much deserve. We congratulate you on your new Infiniti QX50- on behalf of him and the entire team. Please do not hesitate to give us a call if you ever have any further questions or concerns!
Great experience My thanks to Vinny Q for making buying a car a so easy. Every question was answered and vinny took his time to answer all of my questions. Before driving home vinny made sure i knew everything about this car. Job well done
Business response:
Joel, It is always our goal to ensure that our customers' experiences are as seamless as possible, and we are happy to hear that Vinny took exceptional care of you and each of your concerns. We warmly congratulate you on your new vehicle, and we ask that you do not hesitate to let us know if we may be of further assistance to you in the future.
Competition INFINITI has a 4.8 star rating with 2,497 reviews.
Competition INFINITI is closed now. It will open on Monday at 9:00 a.m.
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