Compass Medical, P.C.'s cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Compass Medical, P.C.

3.8

About this business

Location details

1 Compass Way, Ste 102, New Britain, MA, 02333, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun8:00 a.m. to 12:00 p.m.
3.866 reviews
Select a rating
Christine Hart's profile image
Christine Hart 
recommend  Recommended
5 years ago

Dr. Ostrem is the most knowledgeable, understanding, compassionate and professional doctor that I have been associated with. He answers all of your questions and concerns and is very attentive to all of your needs. He takes the time to care for his patients and he is not afraid to send you for tests. I dread the day he retires. 

Dave Wheeler's profile image
Dave Wheeler 
5 years ago

Absolutely horrible practice. Zero regard for patient comfort. Try signature healthcare. Actually, try anywhere but this place. 

Sudden Brown's profile image
Sudden Brown 
recommend  Recommended
5 years ago

I love this location! The Braintree location front desk staff should all be fired or receive a course on customer service. 

Annmarie Scarlata's profile image
Annmarie Scarlata 
5 years ago

I do not recommend Dr Ostrem. There have been numerous medication mix ups with my parents medication. I have written a formal complaint to the Board of Medicine. The final straw was the incorrect cause of death on my Dad’s death certificate. I am an ICU RN so I know what I am talking about . My parents have been his patients for over 20 years . My mom has Alzheimer’s never my dad . Disgraceful, he should retire. 

Business response:

Hi Annemarie, Thank you for taking the time to express your experience with Compass Medical. We strive to provide compassionate and exceptional care to our patients, making them our top priority. We sincerely apologize for any negative experience you may have had and will have someone contact you shortly to discuss your concerns. Thank you, Compass Medical 

Trish Fehan's profile image
Trish Fehan 
5 years ago

Update your hours Online... I drove all the way and it was closed. Now I don’t have my records and I can’t keep my appointment tomorrow 

Business response:

Hi Trish, Thank you for reaching out to express your concerns to us. We sincerely apologize for the inconvenience and miscommunication. We have our hours updated on all of our pages as well as our "temporary operational hours page". As always, if you are unsure, please feel free to call us at one of our offices to check. Thank you, Compass Medical 

Kathleen Anderson's profile image
Kathleen Anderson 
5 years ago

Go to the nearest animal hospital before you go here. This place has real problems. 

Scott Martin's profile image
Scott Martin 
5 years ago

you turned me away yesterday because i havent been seen in two years!!! im sorry that i havent been sick in two years and you havent made a few hundred dollars off my insurance company!!!!!!!!! im an essential employee and i come into direct contact with HUNDREDS of people on a daily basis, and YOU didnt care!?!?!?!? where is your moral, medical and human ethics????????? your policy needs to be reviewed ,,, sad day 

Cindy Morse's profile image
Cindy Morse 
recommend  Recommended
5 years ago

Dr Mapili is the best doctor I have ever had! 

Cindy DeFreitas's profile image
Cindy DeFreitas 
recommend  Recommended
5 years ago

Dr Mapili is the best doctor I have ever had! 

Frequently asked questions about Compass Medical, P.C.

How is Compass Medical, P.C. rated?

Compass Medical, P.C. has a 3.8 star rating with 66 reviews. 

When is Compass Medical, P.C. open?

Compass Medical, P.C. is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com