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CommunityCare
- Insurance
- Tulsa, OK
About this business
Location details
Williams Center Tower II, 2 West 2nd Street, Suite 100, W 2nd St Suite 100, Tulsa, OK, 74103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Annual exam is supposed to be covered in full, however we're paying $250 for 2 people and it stated that the claim was denied. We'll be switching insurance companies next enrollment.
CommunityCare used to be quite good. I don't know what's local about CommunityCare any more, maybe the executives? CVSCaremark does their medications and they suck, wherever they are. Now Evolent does the other authorizations, whoever and wherever they are, and their strategy is to deny and delay while requesting boatloads of documentation, a strategy to make you just give up. Don't pick CommunityCare because you think they're local so they might be better. They're not either of those things.
Worse customer service. They have no idea what they are talking about. I just talked to one who gave me a number and told to call it so they can reach out to themselves !!!
They have been adaquate for the past few years but now that my shoulder is hurting so bad that it's starting to jeopardize my job they're denying my MRI requests from my doctor. In the last four months I've had two shoulder X-rays, two visits with my doctor and a trip to a specialist about the shoulder but the physical therapy I took for the shoulder was over a year ago so that's grounds for denial. I'm quite livid. All appeals must be submitted in writing (guess I'll use the excruciating arm for that) and no phone number wa... read more
They need to have better health care driver service they just started a new one April 1 and they didn't pick me up when they were supposed to. Customer service doesn't always know what to tell you neither they need to be trained in better and be aware of everything and know about everything if they're gonna be talking to their customer patients over the phone I've had a lot of run around
Frequently asked questions about CommunityCare
How is CommunityCare rated?
CommunityCare has a 2.4 star rating with 115 reviews.
When is CommunityCare open?
CommunityCare is closed now. It will open tomorrow at 8:00 a.m.
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