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Community Howard Regional Health - ER

3.5
  • Kokomo, IN

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3500 S Lafountain St, Kokomo, IN, 46902, United States

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3.5388 reviews
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Shayna Goodman's profile image
Shayna Goodman 
5 years ago

This hospital lied in order to entrap me and refuses to provide the follow up care promised. They won’t return calls or emails from patient experience yet billing harasses me constantly. All they want is money. They don’t care about people’s health. Stay away. 

Business response:

Hi Shayna, We truly do care about patient health and safety and would like to provide assistance. Patient Experience Advocates diligently work to return voicemails and emails. Please feel free to reach out to them again and we will also contact them. Thank you. 

Mindy Walden's profile image
Mindy Walden 
recommend  Recommended
5 years ago

ortho is amazing they are always very help nice and wonderful 

Mindy Walden's profile image
Mindy Walden 
recommend  Recommended
5 years ago

ortho is amazing they are always very help nice and wonderful 

Jacob Alexander's profile image
Jacob Alexander 
5 years ago

it is absolutely ridiculous the amount you want to charge people for "services" just to not actually do anything at all unfortunatetly weve had to come to your facilities a few times as it is the closest hospital only to be charged for services not rendered to have all but no care whatsoever and to be completely dismissed ive in fact had one of your doctors almost deafen me completely due to be excited to try something and no care for the patient at all...its sad that what you do is even legal i would never reccomend anyone ... read more

Business response:

Jacob, we are very sorry about your experience. We invite you to please contact our Patient Experience Advocates so that we can learn more about what took place. Patient Experience Advocates are a resource for patients and they share feedback with leaders who may conduct follow-up and activate improvements. We invite you to share your experience at PatientExperience@ecommunity.com or (765) 776.8579. Calls are returned within 1 business day. Thank you. 

Jacob Alexander's profile image
Jacob Alexander 
5 years ago

it is absolutely ridiculous the amount you want to charge people for "services" just to not actually do anything at all unfortunatetly weve had to come to your facilities a few times as it is the closest hospital only to be charged for services not rendered to have all but no care whatsoever and to be completely dismissed ive in fact had one of your doctors almost deafen me completely due to be excited to try something and no care for the patient at all...its sad that what you do is even legal i would never reccomend anyone ... read more

Business response:

Jacob, we are very sorry about your experience. We invite you to please contact our Patient Experience Advocates so that we can learn more about what took place. Patient Experience Advocates are a resource for patients and they share feedback with leaders who may conduct follow-up and activate improvements. We invite you to share your experience at PatientExperience@ecommunity.com or (765) 776.8579. Calls are returned within 1 business day. Thank you. 

Jacob Alexander's profile image
Jacob Alexander 
5 years ago

it is absolutely ridiculous the amount you want to charge people for "services" just to not actually do anything at all unfortunatetly weve had to come to your facilities a few times as it is the closest hospital only to be charged for services not rendered to have all but no care whatsoever and to be completely dismissed ive in fact had one of your doctors almost deafen me completely due to be excited to try something and no care for the patient at all...its sad that what you do is even legal i would never reccomend anyone ... read more

Business response:

Jacob, we are very sorry about your experience. We invite you to please contact our Patient Experience Advocates so that we can learn more about what took place. Patient Experience Advocates are a resource for patients and they share feedback with leaders who may conduct follow-up and activate improvements. We invite you to share your experience at PatientExperience@ecommunity.com or (765) 776.8579. Calls are returned within 1 business day. Thank you. 

Candice B Jones's profile image
Candice B Jones 
5 years ago

The nurses were rude and snappy from the time I came in. I couldn’t breathe and it was hard to talk but 2 nurses kept telling me well clearly you can breath bc your oxygen level is fine so just breath normal. Then I get to a room another nurse comes in and starts asking questions no one introduces who they are before asking questions and then snap at me bc I nod my head to answer the questions. No one answers my questions about any test results. They just come in and tell my I’m being discharged. And to call my doctor if I w... read more

Business response:

Hi Candace, We're sorry to hear about your experience with Community Hospital South. Patient care and safety is priority for us, and we want to make sure you get all of your questions answered. If you need assistance getting connected, please contact our Office of Patient Experience at PatientExperience@ecommunity.com or (317) 621-7000. They can help, but also take your feedback to make improvements. 

Candice B Jones's profile image
Candice B Jones 
5 years ago

The nurses were rude and snappy from the time I came in. I couldn’t breathe and it was hard to talk but 2 nurses kept telling me well clearly you can breath bc your oxygen level is fine so just breath normal. Then I get to a room another nurse comes in and starts asking questions no one introduces who they are before asking questions and then snap at me bc I nod my head to answer the questions. No one answers my questions about any test results. They just come in and tell my I’m being discharged. And to call my doctor if I w... read more

Business response:

Hi Candace, We're sorry to hear about your experience with Community Hospital South. Patient care and safety is priority for us, and we want to make sure you get all of your questions answered. If you need assistance getting connected, please contact our Office of Patient Experience at PatientExperience@ecommunity.com or (317) 621-7000. They can help, but also take your feedback to make improvements. 

Kelli Smith's profile image
Kelli Smith 
recommend  Recommended
5 years ago

Dr Sanderson is amazing! Best PCP I’ve ever had, wouldn’t trade him for anyone! 

Frequently asked questions about Community Howard Regional Health - ER

How is Community Howard Regional Health - ER rated?

Community Howard Regional Health - ER has a 3.5 star rating with 388 reviews. 

When is Community Howard Regional Health - ER open?

Community Howard Regional Health - ER is open now. It is open 24/7. 

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