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Commonwealth Care Alliance
- Insurance
- Boston, MA
About this business
At Commonwealth Care Alliance, our mission is to provide the best possible care, tailored individually to the members we serve throughout Massachusetts - elders and people across the age spectrum with special healthcare needs. To accomplish this, we bring to scale proven clinical strategies that improve care and manage costs, within a team-based, consumer-directed, prepaid care delivery program.
Location details
30 Winter St, Fl 12, Boston, MA, 02108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Don't sign up!! I've been waiting for 6 months for claims. It's impossible to track your claims...no customer service. I had to escalate and file a complaint to Division of Insurance. CCA contacted me once complaint was filed...still no word.
Commonwealth couldn't care less Alliance Today's lesson is on Corporate Speak. I called customer disservice AGAIN and spoke to my "Navigator" who directed me to my "Care Manager" who shuffled me off to Carlene the "Care manager Manger who put me on speaker phone and denied and deflected all responsibility. I'm sure someone from legal and maybe Palmieri and Sarah C were listening. I was then told that my case was forwarded to "Grievance Escalation Team" for investigation. I hope it's not the same Bust out team that in... read more
only because negative numbers are unavailable like their care managers basic healthcare and services/equipement i really hope the state shuts the company down and holds them accountable for their failures at all levels please feel free to contact me Id be more than happy to tell you how terrible and irresponsible 99% of the company employees and providers are anywhere worse than sad. pathetic
Frequently asked questions about Commonwealth Care Alliance
How is Commonwealth Care Alliance rated?
Commonwealth Care Alliance has a 2.2 star rating with 165 reviews.
When is Commonwealth Care Alliance open?
Commonwealth Care Alliance is closed now. It will open on Monday at 8:00 a.m.
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