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Commercial Northwest

4.0

About this business

We are passionate managers, beautifiers and community builders of the best multi-family properties in Idaho.The Commercial Northwest family is on a mission to build generational wealth and leave a legacy worth remembering. Founded in 1998, we are Idaho’s top locally owned multi-family property management company. Currently we manage over 2,000 units at 98% occupancy and we are proud to be the highest rated property management company on Google, a testament to our reputation and customer service! We have won numerous aw... read more

Location details

1221 Shoreline Ln, Boise, ID, 83702, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.0711 reviews
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Marinda H.'s profile image
Marinda H. 
2 years ago

Very unprofessional and unpleasant to deal with. They raised our rent 3 times in 2 years and lost paperwork on our dogs. Update: They have now raise our rent AGAIN! Fourth time in 3 years, this time $250 more! The excuse that they are keeping up with the market is a cop-out. They are preying on people who have no choice to move because all of the property management companies are doing the same. It's a predatory practice. Our rent is now over 50% of our income, we have started selling our plasma and selling our belongings on... read more

Nicole Z.'s profile image
Nicole Z. 
2 years ago

A few days before Christmas we had a leak in our kitchen. The leak came from our heating unit. 2 days with the drips and leaking water in different spots of our kitchen the HVAC company came out to fix the issue. I took pictures daily and emailed to keep them updated because of the damages it was causing. They had to shut off the heating unit because it was the cause of the leaking water. They were going to go back to the property management compnay to see if they wanted to replace parts or the entire unit. The HVAC company ... read more

Cathy C.'s profile image
Cathy C. 
3 years ago

I live at 300 S. Straughan Ave, Straughan Ave, Boise ID 83712 and love it! Most of all if anything needs fixed our maintenance man Jeff is AMAZING! The best attitude I have ever had the pleasure of interacting with. Never has he hesitated to get things done, or shown me frustration. And when I’m in need of repair he shows up smiling and willing to help. Thanks Jeff!!!  

Cathy C.'s profile image
Cathy C. 
3 years ago

This is a fantastic place to live! It so welcoming and friendly. Been through a few property managers since I lived here , but each one has brought us a lot compassion and care. Never had a problem with this company. Thanks again for all you do!! Cathy #102 

Julie S.'s profile image
Julie S. 
3 years ago

Kylee and Jeff has been spot on for everything I've asked. Good people to work with. 

Jimmy P.'s profile image
Jimmy P. 
3 years ago

DO NOT lease or rent from Commercial Northwest Here is why 1: they have the worst customer service, the staff, management and the owners are unprofessional and very very rude. And when I say unprofessional believe me 2: They Dont care about they residents comfort at ALL , only thing they care is to lure you to sing a contract with them that’s all. And if you the person in charge of you house doesn’t care about you not a bit then trust me you don’t want to live there 3: one of their ways to lure you into signing a cont... read more

Kristen H.'s profile image
Kristen H. 
3 years ago

If I could give them zero stars I would. The customer service at the counter is great but all the rest of the employees are very rude and got short with me for something that was not my fault. Trying to leave the lease has been a huge headache even though I fulfilled my lease completely. I have been a resident at the property for 6 years and they are very new to this property. Most the original tenants have left the property due all their ridiculous requirements. Do not rent from this property management office. 

Charlie V.'s profile image
Charlie V. 
3 years ago

Big ripoff, didn't even return call till 2:30 PM, after leaving a voicemail at 9AM, cancelling an application due to conflicting information on CNPM website and Facebook and would not return $30.00 application fee. 

Cody T.'s profile image
Cody T. 
3 years ago

I’ve rented through Commercial Northwest multiple times over the years, and was always really happy with how friendly and welcoming everyone was when I’d come in to pay my rent. I really missed my cute place downtown, and called them hoping they’d remember me. Unfortunately they didn’t have it available anymore but Ethan reassured me that once things picked up in the summer he was positive that he’d see another one pop up soon. Thank you guys for always being so friendly and easy to work with!  

Frequently asked questions about Commercial Northwest

How is Commercial Northwest rated?

Commercial Northwest has a 4 star rating with 711 reviews. 

When is Commercial Northwest open?

Commercial Northwest is closed now. It will open tomorrow at 9:00 a.m. 

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