Comfort Inn & Suites Downtown Lakeshore

Amy Paetsch 

on Google

11 years ago

Ok rooms with comfy beds but very HOT and its only 20 degrees outside .I would have turned on the air conditioning if it were possible. The shower was one of the worst showers ever. No pressure and tub filled up while showering. The breakfast was aweful but the coffee was fantastic. The bar in the hotel looks upscale but is a complete dive. Asked for a black and tan and the bartender didnt know what it was. When told how to make one he said, "Sure! If you want year old Guiness!" Wont be staying here ever again. 

Seth Brown 

on Google

11 years ago

I checked in late due to flight delays and my passkeys did not unlock to door to my room. After going back down to the front desk the girl re-programmed them and off I went...only to find that the key did not work AGAIN. Once again I go down to the front desk to complain - but before I could get too upset the girl had upgraded me into a larger room on the 5th floor. Problem solved. 

Maria Strong 

on Google

11 years ago

We stayed here because it was close to Summerfest July 4th (one night) Our bill was $217.73 including the $10 parking, it's not worthy of that rate. Before I made reservations I inquired about shuttling to and from Summerfest. I was told there is a shuttle. Turns out that they shuttle to but not back? When we were leaving to Summerfest they suggested walking back. Walking in a unfamiliar, large city at night is not safe or advised. Getting in the room was difficult with the key card and door sticking. The whole place needs t... read more

Charlie Drake 

on Google

11 years ago

I booked this hotel for our upcoming wedding in April 2014. I worked with Wayne who was very accommodating. He made multiple promises & offered deals that I, unfortunately, did not get in writing; he assured they'd go into the written contract in January. I realize my error in trusting this. I called last week & was informed he was no longer with the hotel. I emailed the General Manager the assurances he made & she is not willing to honor ANY of the substantial promises. She is demanding $1500 for the hall & $500 for a cerem... read more

Tom Jones 

on Google

11 years ago

This place wasn't terrible, but it was pretty close. A couple concerns I had: Hot water was lukewarm. Big stain on chair in my room. Quality of outfitting of the room was poor. Appliances were old. Key card took 10 tries to unlock the door every time. Dusting wasn't done thoroughly. Generally the whole hotel needed updating. I was there a Monday and Tuesday and the bar/restaurant was closed. I'd avoid this place. For what they're asking there have to be better offerings.