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Comfort Experts USA Inc
- Heating & Air Conditioning/HVAC
- Melbourne, FL
About this business
Comfort Experts USA Inc is a local family owned and operated Air Conditioning and heating service company that has been serving Brevard, Indian River county for over 15 years. We have recently added areas of Port Saint Lucie and the Orlando area to our service areas. We offer true 24/7 emergency service for all your heating and cooling problems. We also offer preventative maintenance services as well as new system estimates and quality installation.
Location details
700 S John Rodes Blvd B-8, Ste b-8, Melbourne, FL, 32904, United States
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I would leave 0 stars but that isn't an option. 4 years ago, right after buying our house we had to have our ac replaced. Called a few different places and decided upon comfort experts cause they seemed like the best option, not the cheapest nor the most expensive, seemed like good warranty offers. We've had issue after issue, they didn't install our shroud around it, which caused us to get rats due to the opening. No response from the office. A year later our shroud finally came in after we found out no one even ordered it.... read more
Business response:
I apologize for the misunderstanding, but after reviewing the invoices associated with your account I do not see where you were going to be charged for any part. There was an estimate left by the technician for the labor portion of the work to be performed. I'd be happy to discuss any of your concerns and provide clarification on any remaining questions. Please contact our office at your earliest convenience.
Buyer Beware. Comfort Experts Terms & Conditions claim if you're not satisfied with anything about them, they will remove and refund. They did a poor install of the HVAC unit itself, no hurricane straps, and the thermostat didn't work, I was able to correct myself. They claimed the duct shroud would be installed "within a couple of weeks", it took 3 months the 1st time and it was done wrong. The 2nd time it took another month and it was done wrong as well. It's clear they aren't as professional as they themselves believe. I ... read more
Hello there, for those of you looking to purchase a new AC system please read on. If you're looking to spend an exorbitant amount for an adequate system then this is the company for you. If not, I would suggest you do your homework on what you really need and shop around. Unfortunately I didn't. First of all let me state that the service techs have always been friendly but the installation, service or follow up leaves loads to be desired. The techs will give you "lip service" if the job or problem isn't completed during thei... read more
Frequently asked questions about Comfort Experts USA Inc
How is Comfort Experts USA Inc rated?
Comfort Experts USA Inc has a 4.8 star rating with 915 reviews.
When is Comfort Experts USA Inc open?
Comfort Experts USA Inc is open now. It is open 24/7.
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