Columbia Rug Carpet One

jim k. 

on Birdeye

7 years ago

No owner of any business could have been as kind and helpful to me as Ted Plotkin, owner of Columbia Rug and Carpet. Long story short: I acquired a property in 2017 that had floor coverings purchased in 2003 from Columbia but there was a problem. I asked Mr Plotkin if he could take a look at it. When he learned the floor coverings were purchased through Columbia, there was no hesitation that he would stand behind the transaction, 100%. Keep in mind that this was from 14 years ago, and I was not the original purchaser. Mr Pl... read more

Rhonda B. 

on Birdeye

9 years ago

Not impressed. After spending over $2,000 no one even followed up with us about our experience. First, the installers showed up with our carpet in a beat up van with cig smoke rolling out of it. They left burning cigs on the window sill outside the front door so the entire house reeked. We went with bargain carpet, so it was no surprise that it has imperfections-in some areas it looks like giant nylon runs in it. The install is horrible. For example, in one area, right in the walk path of the hallway, there is a lump you can... read more

Rhonda B. 

on Birdeye

9 years ago

Not impressed. After spending over $2,000 no one even followed up with us about our experience. First, the installers showed up with our carpet in a beat up van with cig smoke rolling out of it. They left burning cigs on the window sill outside the front door so the entire house reeked. We went with bargain carpet, so it was no surprise that it has imperfections-in some areas it looks like giant nylon runs in it. The install is horrible. For example, in one area, right in the walk path of the hallway, there is a lump you can... read more

Rhonda B. 

on Birdeye

9 years ago

Not impressed. After spending over $2,000 no one even followed up with us about our experience. First, the installers showed up with our carpet in a beat up van with cig smoke rolling out of it. They left burning cigs on the window sill outside the front door so the entire house reeked. We went with bargain carpet, so it was no surprise that it has imperfections-in some areas it looks like giant nylon runs in it. The install is horrible. For example, in one area, right in the walk path of the hallway, there is a lump you can... read more

Rhonda B. 

on Birdeye

9 years ago

Not impressed. After spending over $2,000 no one even followed up with us about our experience. First, the installers showed up with our carpet in a beat up van with cig smoke rolling out of it. They left burning cigs on the window sill outside the front door so the entire house reeked. We went with bargain carpet, so it was no surprise that it has imperfections-in some areas it looks like giant nylon runs in it. The install is horrible. For example, in one area, right in the walk path of the hallway, there is a lump you can... read more