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Colonial Grand at Mallard Creek

4.2

About this business

Location details

3025 Mallard Hill Dr, Charlotte, NC, 28269, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.2246 reviews
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Gregory P.'s profile image
Gregory P. 
10 months ago

3 Months -Buyer Remorse Security-Entire line of vehicles had windows busted. No one ever cleaned the glass from the lot. Email from Mgt was that they do not have any role in security. Peace-Large, barking dogs in almost every apartment in my building. No sleeping in on the weekend. Cleanliness-Disgusting around the only trash bin, constantly. Dirty entry ways. Trash and liquid from bags left for weeks in entry ways. Move in checklist was not addressed for over 2 months. 

Business response:

Hi, we appreciate you bringing this experience to our attention. If you are willing, please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can work towards a resolution. We look forward to hearing from you. 

Jodi W.'s profile image
Jodi W. 
a year ago

DO NOT MOVE HERE Property is disgusting, outdated appliances, paper thin walls. Mgmt does not care about tenants. Mold & water stains on the ceiling. Go to the yelp page I posted the mold pictures in the bathroom. 

Shawn D.'s profile image
Shawn D. 
7 years ago

I enjoy the... (Verified Renter) I enjoy the amenities and my space. I am dissatisfied with the residents upkeep of the area, not cleaning up the trash or dog poop. I am dissatisfied with the residents loudness and inconsideration of other residents. 

Shawn D.'s profile image
Shawn D. 
7 years ago

The tenants are... (Verified Renter) The tenants are friendly. The office staff is very professional and always helpful. Maintenance has gone above and beyond to get things done in a timely manner. I enjoy the peace and quiet. 

Shawn D.'s profile image
Shawn D. 
7 years ago

Beautiful apartment, great... (Verified Renter) Beautiful apartment, great amenities, excellent staff and the grounds are very pretty and kept up very nicely. 

Shawn D.'s profile image
Shawn D. 
7 years ago

Excellent. Maintanance always... (Verified Renter) Excellent. Maintanance always prompt. Office always helpful and available 

Shawn D.'s profile image
Shawn D. 
7 years ago

It?s nice and... (Verified Renter) It?s nice and clean. They keep up with the property! 

Shawn D.'s profile image
Shawn D. 
7 years ago

Very comfortable and... (Verified Renter) Very comfortable and friendly and great amenities 

Shawn D.'s profile image
Shawn D. 
7 years ago

Beautiful apartment, safe... (Verified Renter) Beautiful apartment, safe area, but most important the staff listen to your concerns and respond quickly to resolve the issue. An excellent place to live. 

Frequently asked questions about Colonial Grand at Mallard Creek

How is Colonial Grand at Mallard Creek rated?

Colonial Grand at Mallard Creek has a 4.2 star rating with 246 reviews. 

When is Colonial Grand at Mallard Creek open?

Colonial Grand at Mallard Creek is closed now. It will open at 9:00 a.m. 

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