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Colonial Family Practice - Forest Acres
- Medical Centers
- Columbia, SC
About this business
Location details
4700 Forest Drive, Ste 101, Columbia, SC, 29206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Never answer phone calls, doctor (Winston morris) doesn't answer requests from my insurance company to update my prescription, never responds to messages on their family practice website either
Worst customer care service for speaking with a nurse, requesting prescriptions refills, etc. You can not speak with anyone....all you get is voicemail.
I only gave 5 stars due to the doctors care. The front desk staff could be a little more courteous to each other.
Don't go here!!! My initial visit was great and everyone was nice. I went here to get prior auth to go to a few specialist. My appointment was late February and its April 4th and I only have one prior auth. The specialist they referred me to called me multiple times and the office trying to get prior auth. Eventually I called my insurance and they called the practice and still no new updates. And whenever I did call it would take about 20 minutes to get through just to be transferred to someone's voice mail or have someone w... read more
Update 4/2/25, still experiencing similar communication issues with referrals. Its out of hand. They don't reply on the communicator, there are long wait times on the phone while at work. I got a hand written note from Lex Brain and Spine in the mail (that's called genuine concern) saying they faxed documents over to Colonial in regard to my referral. I sent Colonial a message on Monday and by Wed still had not heard back. I called and when I was finally connected, Colonial misspoke and said they never got the fax from Lex B... read more
Frequently asked questions about Colonial Family Practice - Forest Acres
How is Colonial Family Practice - Forest Acres rated?
Colonial Family Practice - Forest Acres has a 2.8 star rating with 123 reviews.
When is Colonial Family Practice - Forest Acres open?
Colonial Family Practice - Forest Acres is closed now. It will open on Monday at 8:00 a.m.
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