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Collision Service Center
- Automotive
- Paradise, NV
About this business
At Service King, we believe in a personal approach to collision repair service, backed by the promise of a superior quality repair. Free Estimates: Service King's expert service advisors are qualified to inspect and estimate all damage on-site. We'll also provide a comprehensive outline of the repair plan once the estimate is complete. Complete Auto Body Repair: With more than 40 years in the collision repair industry, you can trust our team of expert professionals to restore your vehicle to its pre-collision condition. Insu... read more
Location details
5935 Polaris Ave, Paradise, NV, 89118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They did a great job. They're professional, they work well with your insurance company and they're on time!
Very Disappointed – I have been extremely disappointed with the way this shop handled my car. It was brought in for an estimate at the recommendation of the dealership. They basically stole parts off my car and claimed that they had been sent out with the car to the salvage yard. When we got the car back all the parts were gone and everyone said "there's nothing we can do." Buyer beware: if you take your car to any body shop take tons of photos and document everything they touch. Make sure they give you every part they remov... read more
Excellent Service – I've been in two accidents over the past 3 years. The first accident in 2007, my vehicle was totalled and I brought it to Falconi's as a just in case. Between them and the insurance I had never had such great customer service. They essential helped hold my hand thru the process and I felt comfortable. So when I recently had another accident from someone backing into my drivers side front and passenger door, I brought the vehicle back to Falconi's. The liability hadn't been cleared yet, and the staff assur... read more
AVOID ALL Collision Authority's – Here is my BAD EXPERIENCE with Collision Authority.. Took my tahoe to them because their building was nice so I thought they were professional's, I was wrong. It was issue after issue. I took out all my valuables out except I forgot my emergency bag in the glove box(contained $80, flash light, batteries, matches, etc), Stollen!! Next my head lights bulbs were upgraded to PIAA's, gone and replaced by cheapies. Last thing that was stollen by these creaps was my speaker componet from the door. ... read more
God Awful Experience – I had brought a previous car to Falconi's 2 years prior and received great service so when I had my next fender bender I thought nothing of taking my car back to this autobody shop even though they were not on my insurance companies list. I was inconvenienced several times regarding what the cost of the job was going to be. I had to go back and forth between the insurance adjuster and Falconi's. When I picked up the car I was told I had to pay $33.00 out of pocket. That was not a problem. Approximately... read more
average repair shop – As luck would have it, my new car was wrecked when I took it to the dealership for it's first oil change. So I was in search of a good bodyshop in LV. Anyone who has lived here for awhile knows that honest, quality workmanship can be somewhat difficult to find here. I decided to roll the dice and pick Collision Authority. Like the other reviewer, they were not good about staying in contact. This seemed a bit surprising since there are so many "customer service" personnel working there. Customer service ... read more
I recommend Collision Authourity to everyone... – I rear-ended a Tahoe Truck on Summerlin Parkway and my CLK Mercedes went right under the truck completely crunching the hood and front of my car. My car was towed to Collision Authority and I was contacted immediately to discuss car rentals and the estimate. I thought it looked like it would never be the same and you always hear that if your car has been in an accident it will look like it. Collision Authority assured me it would look great and in only 3 weeks I had my Merced... read more
Avoid at all Costs – I was referred here by American Family Insurance and I really wish I chose another shop. The lack of communication between the agents, the shop and the front desk is awful. I was told that my car was finished, and I called back to double check on the car as to avoid a long trip before my workday and it all got worse from there. I never recieved a call back but I was assured 3 times that my car was done by my insurance company, and I was told that I had to return my rental car. I rushed over there to retu... read more
Frequently asked questions about Collision Service Center
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When is Collision Service Center open?
Collision Service Center is closed now. It will open tomorrow at 9:00 a.m.
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