Cold Stone Creamery's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Cold Stone Creamery

3.2

About this business

Location details

2935 S 108th St, West Allis, WI 53227, West Allis, WI, 53227, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri11:00 a.m. to 10:00 p.m.
Sat11:00 a.m. to 10:00 p.m.
Sun11:00 a.m. to 9:00 p.m.
3.233 reviews
Select a rating
Nels M's profile image
Nels M 
on Google
5 days ago

We have never been to cold stone so we decided to order online for pick up. My son was so excited but when we got there to PICK UP our order it wasn’t ready or even started. We tipped 20%, hoping for the best but unfortunately we were disappointed. The service wasn’t friendly with very little communication, in fact a woman at the front just asked the young man to start our order then she walked to the back without assisting him. We didn’t feel valued at all. We will not go there again. 

Emily Stuart's profile image
Emily Stuart 
on Google
a week ago

I came here for the first time just two months ago and it was amazing and I went again a couple of weeks ago with my boyfriend for a little treat in the afternoon. We were served by a heavy set woman wearing no gloves and her hair was messy, brunette, and sounds like a man. I really didn't think anything of it but later that same night I started getting symptoms of food poisoning. I didn't point fingers at this food location but that was the only place that I had gone to eat out that day and coincidentally the worker herself... read more

Vargas's profile image
Vargas 
on Google
a week ago

As a former staff member who left and still cares about the staff here I say that working here at coldstone was nice until it wasn't. The staff did a lot for the store and helped as much as they could. So- called manager Jodie would always complain and whine to the staff about her personal life and make the staff do her dirty work such as leaving dirty dishes behind or even leaving garbage behind. She rarely ever wore gloves at all and customers complained of getting sick so be very careful with that. Also Jodie would also c... read more

Kathy Kopping's profile image
Kathy Kopping 
on Google
2 weeks ago

Been going to this location for many years now. Jodie (the manager) seems to be the best manager that has been there. She's so sweet and helpful, has helped me with many birthday cakes and individual treats as well. It's sad to see the stuff that she has to deal with, with her fellow employees. Many times I have gone in there and she hasn't been there, but you can hear the ones that are working talking bad about her and other coworkers as well and they make you wait forever to be waited on, these other workers just don't see... read more

Boll play's profile image
Boll play 
on Google
3 weeks ago
View all google reviews

Frequently asked questions about Cold Stone Creamery

How is Cold Stone Creamery rated?

Cold Stone Creamery has a 3.2 star rating with 33 reviews. 

When is Cold Stone Creamery open?

Cold Stone Creamery is closed now. It will open tomorrow at 11:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com