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Cold Stone Creamery

1.8

About this business

For more than 30 years Cold Stone Creamery Norton Shores, MI has been serving up the finest, freshest ice cream, cakes, smoothies, frappes and shakes using only the highest quality ingredients, and of course, our signature process of preparing your custom ice cream creation on a frozen granite stone. 

Location details

3334 Henry St, Norton Shores, MI 49441, Norton Shores, MI, 49441, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
1.84 reviews
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Lex's profile image
Lex 
on Google
3 weeks ago

DISGUSTING. Roach filled rude staff. Food and ice cream will make you sick. Ran but literal children. 

Heather Chase's profile image
Heather Chase 
on Google
3 weeks ago

This location is unprofessional and you could hear them muttering under their breath making our shakes. Update.. next morning not feeling too well. These shakes were the last things we both had before going to bed. The only thing not normal from our day to day diets and I'm here spending my morning with major stomach cramps and throwing up the milkshake I had from last night(not to be too descriptive but I can still taste it! Smh) 

Eavee Peterson's profile image
Eavee Peterson 
on Google
4 weeks ago

We ordered 6 icecreams. They were made quickly by the girl helping us. The problem came when it was time to pay. I had 3 $10 gift cards from a pack I bought at Sam's club. The girl was not able to get them to work then it took lots of troubleshooting. We ended up being there a lot longer than we had hoped and I didn't get to enjoy my icecream with my family but I'm glad the issue was eventually resolved. Hopefully the card reader can be updated so nobody else has an issue like we did in the future. 

Craig Davis's profile image
Craig Davis 
on Google
3 months ago

Nasty dirty. Got sick from their ice cream. Grease and dust on top of the ice cream case. So much so you can write on it with your finger. Unkept. Disgusting place. 

Mindy Snyder's profile image
Mindy Snyder 
on Google
6 months ago

$6.99 for melted ice cream. Looks like the ice cream freezer wasn’t cold enough. I watched her make and it was half melted. This photo was taken 25 seconds after paying. So disappointing. 

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Frequently asked questions about Cold Stone Creamery

How is Cold Stone Creamery rated?

Cold Stone Creamery has a 1.8 star rating with 4 reviews. 

When is Cold Stone Creamery open?

Cold Stone Creamery is open now. It will close at 7:00 p.m.  

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