This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
7711 Westwood, Ste 1A, Chicago, IL, 60707, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I made an appointment with Haley for an eyebrow wax and tint based off of a referral from a girlfriend that comes here to get her hair done by the owner. I am beyond mad and annoyed. I arrive early for my appointment expecting that I will wait for a little and that is fine. I was then informed that Haley is running 10-15 minutes late... not ideal but still ok. I then get a phone call from Haley 20 minutes past my appointment time asking me to reschedule or come in later. I said no thanks. wasted over an hour of driving there... read more
Business response:
Monika, I want to apologize for what happened today. I was not aware that Hayley was ill. I found out the same time as you did. This is not the norm for us and I truly apologize. We have sent a gift certificate to you and hope that you can give us the pleasure to make it up to you.
Since I've met this incredible women, I can't stop smiling with how she leaves me each time she does my hair! I can never go to just anyone now, it has to be her!
Business response:
Thank you! 💕💕💕💕
Coco Beauty Lounge has a 4.8 star rating with 94 reviews.
Coco Beauty Lounge is open now. It will close at 6:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com