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Coastal Neurology in bluffton
- Healthcare
- Okatie, SC
About this business
Location details
122 Okatie Center Blvd N, Okatie, SC, 29909, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After going there for a number of yrs, I’ve found the staff at the front desk and billing dept. mgr. to be quite unprofessional and incompetent!! Even other professionals in this area have agreed with me on this issue!! During a phone conversation w/ the billing dept. manager, which my sister overheard, she found her behavior as abnormally unprofessional and NOT adhering to the rules of my insurance company!! This woman needed professional help BADLY!! 🚑🛋 She didn’t belong there!! Yet there was another emotionally immature... read more
After going there for a number of yrs, I’ve found the staff at the front desk and billing dept. mgr. to be quite unprofessional and incompetent!! Even other professionals in this area have agreed with me on this issue!! During a phone conversation w/ the billing dept. manager, which my sister overheard, she found her behavior as abnormally unprofessional and NOT adhering to the rules of my insurance company!! This woman needed professional help BADLY!! 🚑🛋️ She didn’t belong there!! Yet there was another emotionally immatur... read more
The doctor, at least with my initial interaction with her, seemed fine, but the office staff are absolutely incompetent. I'd hate to think they are purposefully being malicious to patients, but this level of incompetence is truly remarkable otherwise. Lost forms, referrals constantly sent and never received, prescriptions never sent to pharmacies...if their systems are so poor as the staff I've talked to claim, then maybe it's time to spend a little money on upgrading.
If I could give this practice zero stars, I would. The best thing that ever happened was Dr. Bettle leaving this practice. Just look at the way they respond to patients—it tells you everything you need to know about how they treat people. It took over two months to receive my own medical records, and I was given the runaround the entire time, even though those records belong to me. Once I decided to continue my care with the provider I trusted, I felt like I was treated differently. This was, without a doubt, the worst exper... read more
Horrible customer service and communication. My son's doctor faxed his referral four separate times, but the office claimed they never received it and required me to hand-deliver a copy. After that, they somehow lost the referral as well. Every time I called, I was placed on hold for at least 20 minutes. Eventually, the office contacted me to say they had finally received the referral, but they could not schedule an appointment because their system had been affected by a cyberattack. When I called back a week later to follow... read more
Frequently asked questions about Coastal Neurology in bluffton
How is Coastal Neurology in bluffton rated?
Coastal Neurology in bluffton has a 1.6 star rating with 16 reviews.
When is Coastal Neurology in bluffton open?
Coastal Neurology in bluffton is open now. It will close at 6:00 p.m.
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