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Click Away

5.0

About this business

ClickAway, an award winningcomputer repair, service, sales and networking company, has been headquartered in Campbell and serving more than 50,000 customers in Bay Area since 2002. We offer:* drop-off* walk-in* on-site* pickup service* best value in computer sales,repair, home and business networking and training.* Free in-store diagnostics and low rates, starting at $49/hour in-store.Our goal is to maximize the level of satisfaction our customers derive from their home and business computers. Call or visit, and experience ... read more

Location details

303 Potrero St, Santa Cruz, CA, 95060, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
5.024 reviews
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Louise S.'s profile image
Louise S. 
11 years ago

Super! The technicians at ClickAway repaired my HP desktop computer on a Sunday afternoon in under an hour. I called at 1:30 on Sunday afternoon with a computer that would no longer turn on and talked with Jeffrey at the ClickAway Computer and Network shop on Winfield, in San Jose. He said they would be open until 4:00 and If I would bring it in they would run some diagnostics and see what the problem was. When I arrived 20 minutes later, i met with Justin and Jeffrey. Justin did a quick test while I waited and said he was 9... read more

Lani S.'s profile image
12 years ago

These guys are great! Had a wonderful first time experience with this local Santa Cruz Company. The best Customer Service around. I worked with Taylor (on the phone & the check in process) and James (technician who worked on my computer), who explained in detail and very kindly what he saw in the diagnostic test. Both were super friendly and helpful. After upgrading the speed and a minor tune up---My computer is flying on the Internet. Great service and reasonable cost. I would definitely recommend them and go back to ClickA... read more

karla s.'s profile image
karla s. 
12 years ago

My macbook all of a sudden wouldn't boot up and i got an awful grey screen instead of a lovely working computer. Hardware problem! I took it in and they got me in right away, they explained it may be bad and it may be an easy fix, but they'd help me along the way and it was going to be free if it since it was a hardware problem and I had applecare luckily. Even better, it was the easy fix! I picked my computer up same-day! I recommend Clickaway for anyone with an apple computer with applecare or without who doesn't want to d... read more

Videotales 1.'s profile image
Videotales 1. 
12 years ago

BBB A Rated Computer Repair - I know why – Want someone who can handle all your computer and cell phone issues? Go here. They are licensed, bonded and insured so I was confident in giving them my laptop. Then, I broke my cell phone screen twice, and they fixed it too while I waited. 

ClickAwayRep's profile image
ClickAwayRep 
16 years ago

Under New Management – Let me be upfront about this: I represent ClickAway Computers, with three locations on the "other side of the hill". Stratos Systems has recently joined the ClickAway family and is now under new management and being run as Stratos Systems by ClickAway. I can assure you that everyone at ClickAway aims for 100% customer satisfaction, and our dedication has resulted in us winning the Angie's List Super Service Award, and also being awarded Diamond Certified Status by American Ratings Corporation. We hope ... read more

ljcttr's profile image
16 years ago

Poor Communication, not on the ball – I dealt with Stratos for my ISP and networking issues for about a year or so. Yorgas the owner could not even get my AOL problems taken care of. His techs were equally ignorant. Whenever i called in the mornings, nobody ever answered because the shop was never open on time. He was really bad at returning calls. I tend to agree with the other reviewer that this business may not be on the horizon very long. Being flaky and undependable can be of no help to anyone. That is quiet a problem w... read more

lorasd's profile image
16 years ago

Didn't do it for me – I wish i could say something positve about my experience about stratos but that's gonna be really hard. while the staff and the owner were polite and all that, the job never really got done. I had to call several times and issue several reminders before someone even looked at my computer. Getting them to give me a status update was even more difficult. My data was never recovered even though i was promised all that. Then i still had to pay for 2 hours of labor and for a new hard drive which i found to b... read more

mlamoreaux's profile image
mlamoreaux 
17 years ago

Couldn't Ask for Better Support – I've worked in the computer industry in this area for the past 16 years and Stratos Systems, and specifically the owner Yorgos Hadzis, has always been there for me and my clients. He delivers quality products at very competitive pricing and always stands behind his work. Not only am I a long-term customer, but I've sent countless clients to Stratos Systems over the years, from large companies and government agencies to individuals with home computers, and not one of them has ever had a probl... read more

brianvelo's profile image
brianvelo 
17 years ago

Continue to Save our business – Have been using Stratos for over 10 years and they once again saved us from a very difficult situation. Kudos to Yorgo and Jasson for retrieving lost data that was instremental to our business operation. They are the best in Santa Cruz county as they are always willing to come to our aide and solve our problems. Knowledgeable and affordable. We highly reccomend Stratos for all computer needs. Aptos Cycle Touring Company 

Frequently asked questions about Click Away

How is Click Away rated?

Click Away has a 5 star rating with 24 reviews. 

When is Click Away open?

Click Away is closed now. It will open at 8:00 a.m. 

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