Clement Ford

Rocky H. 

on Birdeye

2 weeks ago

I am writing another review because this service department is in dire need of staff changes. I took my truck to get diagnosed last Tuesday which they completed on Tuesday. I authorized the repair and told them that even though I have a Car Shield (Auto Shield) warranty that I would pay out of pocket and they could reimburse me once Car Shield paid them. Clement claimed that they have trouble getting paid by Car Shield once the repairs were completed which is why I agreed to pay out of pocket. That conversation happened last... read more

Lenny G. 

on Birdeye

a year ago

I made the mistake of purchasing a vehicle through Clement Ford. Before signing, I had them check the battery, as I always do when finalizing a deal. I was assured it was good, and promised that for 90 days they would cover such a little thing if it were to somehow go bad. Well, guess what? A month and a half later, I was stranded with a dead battery. I had it checked...it was a battery that did not give the recommended voltage, and it was bad! My sales person remembered me, and said it was no problem. So they put the batt... read more