Classic Nissan of Sanford

W. B. 

on BBB

6 months ago

I have an adult son with a disability (TBI), which is often apparent in conversation, making him vulnerable to being taken advantage of. Unfortunately, this seems to have happened at Classic Nissan of Sanford on February 24, ******* son visited the dealership to inquire about the cost of repairing his heater. We already knew the exact issuethe blower motor was not workingand simply wanted Classic Nissan to handle the repair. However, before providing a price, they insisted on performing their own inspection. As a result, the... read more

W. B. 

on BBB

6 months ago

I have an adult son with a disability (TBI), which is often apparent in conversation, making him vulnerable to being taken advantage of. Unfortunately, this seems to have happened at Classic Nissan of Sanford on February 24, ******* son visited the dealership to inquire about the cost of repairing his heater. We already knew the exact issuethe blower motor was not workingand simply wanted Classic Nissan to handle the repair. However, before providing a price, they insisted on performing their own inspection. As a result, the... read more

Millard B 

on BBB

6 months ago

I have an adult son with a disability (TBI), which is often apparent in conversation, making him vulnerable to being taken advantage of. Unfortunately, this seems to have happened at Classic Nissan of Sanford on February 24, ******* son visited the dealership to inquire about the cost of repairing his heater. We already knew the exact issuethe blower motor was not workingand simply wanted Classic Nissan to handle the repair. However, before providing a price, they insisted on performing their own inspection. As a result, the... read more

Robin H 

on BBB

a year ago

My experience with Nissan Dealership was not a good one. I want to trade in my Altima for a ***. I wish I had not. The finance department was terrible. To give history, all cars I purchased in past years had been financed by *********** and have been Nissans. This car was financed by an unknown company to me, Santander Consumer. I know now, I should not have signed the papers for many reasons. I could not understand why my interest rate and payments were so high. I had a very good credit score and pay history. I was told the... read more

Tammy A 

on BBB

a year ago

They will over charge you and will make you come in for multiple appointments. Just to fix the thing I wanted them to fix in the first place. On top of all that they clearly only took 1 hour and 15 minutes to complete my car, but charged me for 3 hours saying they charge by book hours. I think that they should be more honest and charge correctly based off the time they worked. They told me i pay for their smoke breaks. I do not recommend their service and would stay away. 

Becca M 

on BBB

3 years ago

Worst experience of my life! Went to buy a dependable used car put $8000 down!! The service due light came on immediately went in 4times to have it checked and they said it just needed to be reset. Each time they acted like they done it but it was still on. 35 days after buying the car and going to the dealership several times it breaks down! So I have it towed to the dealership .they call me and tell me that it’s a hose/pipe And that it will cost $1065 to fix. I bought a warranty but they tell me it’s the wrong warranty. I ... read more

Apple Betty 

on BBB

5 years ago

Once again I was duped by false advertising of "all trade ins approved" "bad credit ok". What a waste of 5 hours of my life that I'll never get back! The audacity of the individual who texts through messenger is the ultimate kick in the teeth. I asked all questions before driving one hour away and waiting for 5 hours to be told no, makes my skin boil. The man that helped me was seriously nice, but unfortunately the dealership as a whole lures unsuspecting customers in making them believe they will drive away in a new car I a... read more