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City Sports Club

1.5

About this business

City Sports Club offers many amenities at an outstanding value. Gym amenities may feature state-of-the-art equipment, cardio machines, free weights, basketball, group fitness classes, pool, saunas, personal training, and more! 

Location details

477 N McDowell Blvd, Petaluma, CA, 94954, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 11:00 p.m.
Tue5:00 a.m. to 11:00 p.m.
Wed5:00 a.m. to 11:00 p.m.
Thu5:00 a.m. to 11:00 p.m.
Fri5:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
1.5789 reviews
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Jana G's profile image
Jana G 
2 years ago

Can not cancel without some magical form or going into an actual location but ONLY during business hours M-F.. when the rest of the world earns a living. **************** is no help with emailing the form. Nothing special about this gym and customer service *****. 

Mike M's profile image
Mike M 
2 years ago

To whom it may concern,Please kindly read below story of the experience and be advised I will publish this experience as review for LA Fitness in any where across ******* so people can judge and make proper decision , as staff are important pictures to represent any company;I ************************* After being about 4 yrs member of la fitness at ***************** at ********* **,took a guest who is member of fitness connections in ****** *****,to my home gym at ***************** in ********* ***** .Upon arriving to the gy... read more

Allyson S's profile image
Allyson S 
2 years ago

If I could give it a zero I would. I recently injured my foot and have a doctors note stating that I am unable to work out for the next 6 weeks. I called the gym that I attended and they have been no help trying to get someone on the line. I called corprate customer service and the woman I spoke with was very unhelpful. BUT the worst part she thought she hung up and started talking bad about me to her coworker. She said that I was stupid and I should just pay my contract out and I was waisting my time because the medical lea... read more

Samuel H's profile image
Samuel H 
2 years ago

Esporta Fitness is an extremely unethical and immoral company. The staff is not very helpful and the corporate staff is beyond shady. Esporta Fitness/ LA Fitness email offers that are impossible to accept. The extended an offer to me 4 times throughout the month of January but will not accept the offer. After several hours on the phone, in the local ****** club, sending emails to corporate (as directed by their local manager) with no response and being told 4 different versions of their story by 4 different staff members I t... read more

Teodora B's profile image
Teodora B 
2 years ago

I signed up for 6 months of training. I've paid for 5 months, and my 6th month is about to be billed soon. I lost my job last month and decided "ok, let's just not deal with the hassle and arguments and pay the last two months." Well... I called in with OVER 30 days left on my contract to cancel. I told them I don't want to renew it. I lost my job. I can't pay $500 a month. Nope. You have to come in person they said. But ok, what if I can't come in person. They told me they would email me a form so that I can mail it in... l... read more

Tien C's profile image
Tien C 
2 years ago

They have questionable business practices. They let you join online or join in person at a club, but they do not let you cancel your membership online or in person. They make you mail a form to them. I just think its not right that you can join online but cant cancel online. 

Dolly Z's profile image
Dolly Z 
2 years ago

Awful gym. Be carful of their contract, and be careful of cancelling the membership or contract. Be sure you keep evidences that you went in and request for cancellation. They will keep charging you after you request cancellation!!!!! Be sure you keep evidences, and check your credit card ****. 

Emmanuel O's profile image
Emmanuel O 
2 years ago

I have visited three facilities in the Riverside area, only one was clean. I found broken lockers at two, and rust in the pool area. At one facility it took two weeks to get the bathroom door fixed. I wrote a letter to corporate a week ago, no answer! 

David B's profile image
David B 
2 years ago

This gym is the biggest scam Ive ever seen. The employees dont care, the machinery doesnt work, the lockers are falling apart and when you open the doors there are holes and broken doors everywhere. They then wont allow you cancel your membership, it took 4 visits and 6 hours of fighting to get them to allow you to cancel my membership. Then they charge you a fee for cancelling even if the reason is that they arent fulfilling their part of the contact which is to have a working gym. This business is as bad as robbers and as ... read more

Frequently asked questions about City Sports Club

How is City Sports Club rated?

City Sports Club has a 1.5 star rating with 789 reviews. 

When is City Sports Club open?

City Sports Club is open now. It will close at 11:00 p.m.  

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