City Sports Club

Renee W 

on BBB

2 years ago

I jointed in may at the ******** center and in June 1 they posted that the facility will be closing at the end of June. When I spoke to the head office and spoke to *** he begin to be defensive and would not allow me to speak. Then put me on hold and left me there. When I signed up I was told I had to be a member for 4 months in order to not be charge for early withdrawal they are not honest with the customers and are combative when you challenged them 

Renee W 

on BBB

2 years ago

I jointed in may at the ******** center and in June 1 they posted that the facility will be closing at the end of June. When I spoke to the head office and spoke to *** he begin to be defensive and would not allow me to speak. Then put me on hold and left me there. When I signed up I was told I had to be a member for 4 months in order to not be charge for early withdrawal they are not honest with the customers and are combative when you challenged them 

Renee W 

on BBB

2 years ago

I jointed in may at the ******** center and in June 1 they posted that the facility will be closing at the end of June. When I spoke to the head office and spoke to *** he begin to be defensive and would not allow me to speak. Then put me on hold and left me there. When I signed up I was told I had to be a member for 4 months in order to not be charge for early withdrawal they are not honest with the customers and are combative when you challenged them 

Renee W 

on BBB

2 years ago

I jointed in may at the ******** center and in June 1 they posted that the facility will be closing at the end of June. When I spoke to the head office and spoke to *** he begin to be defensive and would not allow me to speak. Then put me on hold and left me there. When I signed up I was told I had to be a member for 4 months in order to not be charge for early withdrawal they are not honest with the customers and are combative when you challenged them 

Renee W 

on BBB

2 years ago

I jointed in may at the ******** center and in June 1 they posted that the facility will be closing at the end of June. When I spoke to the head office and spoke to *** he begin to be defensive and would not allow me to speak. Then put me on hold and left me there. When I signed up I was told I had to be a member for 4 months in order to not be charge for early withdrawal they are not honest with the customers and are combative when you challenged them 

Renee W 

on BBB

2 years ago

I jointed in may at the ******** center and in June 1 they posted that the facility will be closing at the end of June. When I spoke to the head office and spoke to *** he begin to be defensive and would not allow me to speak. Then put me on hold and left me there. When I signed up I was told I had to be a member for 4 months in order to not be charge for early withdrawal they are not honest with the customers and are combative when you challenged them 

Renee W 

on BBB

2 years ago

I jointed in may at the ******** center and in June 1 they posted that the facility will be closing at the end of June. When I spoke to the head office and spoke to *** he begin to be defensive and would not allow me to speak. Then put me on hold and left me there. When I signed up I was told I had to be a member for 4 months in order to not be charge for early withdrawal they are not honest with the customers and are combative when you challenged them 

Renee W 

on BBB

2 years ago

I jointed in may at the ******** center and in June 1 they posted that the facility will be closing at the end of June. When I spoke to the head office and spoke to *** he begin to be defensive and would not allow me to speak. Then put me on hold and left me there. When I signed up I was told I had to be a member for 4 months in order to not be charge for early withdrawal they are not honest with the customers and are combative when you challenged them 

Linda D 

on BBB

2 years ago

My name is *********************. I joined LA Fitness, Magnolia location in ********* on April 4, 2023 through the Silver Sneakers program offered by *************** I am a 65 year old woman on a fixed income and I was coerced and lied to by ******* into signing the personal training program and I am requesting for the personal training contract to be cancelled/void because ******* repeatedly told me that I can cancel the personal training at any time which caused me to sign under false pretense. When I joined LA Fitness I t... read more