This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
City Collision Center
- Body Shops
- Stanton, CA
About this business
Location details
8250 W Cerritos Ave, Stanton, CA, 90680, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
4.5 Star : Likely to Recommend 4.5 Star : Repair Quality 4.5 Star : Customer Service
5 Star : My Experience You did a beautiful job. It was shiny and clean. It had been detailed. You sent an Uber to pick me up. And even though only one tire had been ruined, you replaced all 4 tires with reconditioned tires. Thank you for doing a quality job. 5 Star : Likely to Recommend 5 Star : Repair Quality I love that they had my truck detailed. Instead of just replacing one tire, they put on 4 reconditioned tires. 5 Star : Customer Service They were always courteous. I told them I needed to find someone to take me to pi... read more
5 Star : My Experience The work was great, finished earlier than estimated. Staff was very friendly and professional. David was confident and made me feel reassured that everything was being handled. Jezell was thorough and kept me updated during the process. Thank to the whole team for their work.
0.5 Star : Likely to Recommend I would never ever take my car back to them 2.5 Star : Repair Quality The car has an error message to perform service every time you turn it on. 2 Star : Customer Service Overall it was not the best customer service. There was a lot of I don’t knows. I understood that the parts came from a different country but the fact that I had to call the dealership got the name of the parts manager and had more than 1 conversation with him to get information that the repair shop could have done. It was ver... read more
5 Star : Likely to Recommend 4 Star : Repair Quality 5 Star : Customer Service
0 Star : My Experience
0.5 Star : Likely to Recommend 3.5 Star : Repair Quality Initially the car was delivered with incomplete job done. Keyless entry system was not working , tire pressure sesor was lite all the time, that asked me to take the car to Costco and fill nitrogen air, all four wheels lock nut was fixed . Returned the car back to city collision. Allan city collision staff, was gentle enough to understand the issue and made necessary arrangements to get everything fixed. 2.5 Star : Customer Service
1.5 Star : Likely to Recommend 2.5 Star : Repair Quality The quality of their work was impeccable. My car looks brand new now. But they took an excessively long time to complete the work. Parts were available on 5/7, but the car wasn't returned to me until 5/28. 2.5 Star : Customer Service They were supposed to send me updates every Tuesday and Thursday. Updates were spotty. I often had to call them myself after a week of no contact and no status
5 Star : Likely to Recommend 5 Star : Repair Quality My repair experience was excellent. 5 Star : Customer Service
Frequently asked questions about City Collision Center
How is City Collision Center rated?
City Collision Center has a 4.6 star rating with 830 reviews.
When is City Collision Center open?
City Collision Center is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com