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City Cab

3.3

About this business

Willson LLC has three different companies to accomidate any transportation needs for people in the State of Montana and beyond. City Cab Taxis in Yellowstone county and the surrounding counties. We have 19 drivers with over 200 years of experience combined Big Sky Sedan Sedans that serve the entire State of Montana and beyond. Billings Van And Shuttle 14 passenger Shuttles along with Limos to serve as many as necessary and eager to Please. 

Location details

314 N 20th St, Billings, MT, 59101, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.334 reviews
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Jake L.'s profile image
9 years ago

Absolutely awful. The woman over the phone seemed like a great person, but she told me 20 minutes, and it took them 60 minutes to get to me. I'm trying to catch a flight right now and think I may miss it. I hopped in the cab and he took 3 more minutes just sitting there writing stuff down and talking. We get to driving and I come to find out that they don't take cards! Now I have to leave my bags in the car as collateral, sprint inside the airport, find an ATM, and hope that I catch my flight. Horrible experience. 

Gregg C.'s profile image
9 years ago

We took a city cab from our hotel to the mall and then a few hours later took the same trip back to our hotel. The first trip, the dispatcher said it would be tough to get a ride at the time we wanted (we called an hour in advance) but sure enough the cab showed up a few minutes before the time we requested. The return trip was just as timely. Both cabs were clean and their drivers were nice and good drivers. I would use these guys again. 

Rashard S.'s profile image
Rashard S. 
10 years ago

Literally have the worse service there. I ask to get picked up and they said 15 to 20 minutes u waited for 35 minutes and they said it be another have half hour that's ridiculous. smh don't give me false information 

agermanceri's profile image
agermanceri 
10 years ago

Absolute worst service I've ever experienced I was quoted 1 hr still waiting over 2 hrs now 

Cambria S.'s profile image
Cambria S. 
10 years ago

I haven't NOTHING good to say about this company. Worst service I have EVER received. I plan on going in to formally complain about their receptionist. 

Bertha W.'s profile image
10 years ago

I use to love this service. Sadly, things seem to be declining. When I started using them a year ago the dispatcher was very friendly and even greeted me by name a few times (I used them that often)! She was a very sweet lady and even vouched for me once when I was a few dollars short (I was able to run inside work and get the money I needed). The cab drivers were on time, polite, and made me feel comfortable. Sure, the cars are a little run down, but as long as I get from point A to B I was happy. HOWEVER, here in the past ... read more

lovepink's profile image
12 years ago

I called for a taxi to take me from Lockwood to the west end. They told me it would be a 30 minute wait. 45 minutes later they still weren't there, so i called them and they said they thought i was at the west end and that i had given them the wrong address. absolutely not! if they wouldve simply looked up the address i had given them and made a note that i said "LOCKWOOD" to begin with there would be no issue. so they said they would come to the correct address within 20 minutes. 45 minutes later i call again and ask why it... read more

tara.fisher.73's profile image
tara.fisher.73 
12 years ago

Kudos and many thanks to City Cab, specifically Crystal and John, who did us a huge favor! My husband lost his iphone while we were in Billings earlier this week. After getting home to Canada, we used the 'find my phone' feature and realized that it was in a park in Billings that we had never been to. After calling City Cab, Crystal immediately had John head to the park where he found the phone (on some guy that had picked it up and didn't respond to our many calls and texts), got it back and is going to mail it to us. WOW! ... read more

maxofwell's profile image
13 years ago

This company is almost the epitamy of home town service. I much enjoyed the experience, along with the decent rates. I have only had one fare thus far but the dispatch is honest with arrival times. 

Frequently asked questions about City Cab

How is City Cab rated?

City Cab has a 3.3 star rating with 34 reviews. 

When is City Cab open?

City Cab is closed now. It will open on Monday at 9:00 a.m. 

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