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Our team of mortgage experts at Citizens is committed to helping customers find the home loan solution that’s right for them. We offer a variety of programs: affordable home loans, government loans, jumbo financing, new home construction-to-permanent financing, and more. Whatever your mortgage needs—buying a home, building a home, or refinancing an existing mortgage—we’ll provide answers and insights to guide you through the process, from application to closing.
6100 Tower Cir Suite 600, Franklin, TN, 37067, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:30 p.m. | |
Tue | 9:00 a.m. to 5:30 p.m. | |
Wed | 9:00 a.m. to 5:30 p.m. | |
Thu | 9:00 a.m. to 5:30 p.m. | |
Fri | 9:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
No help at all. I wish my mortgage was through another bank.
Did a 1 time close construction to permanent mortgage. Loan officer was a snake oil salesman. Been with them for 2+ years now and nothing but issues. They lie and have you by the balls so you can't do anything about it. STAY AWAY!
They bought my mortgage about 4 years ago. I've been paying every month over the phone since then because it's impossible to get access to your online account or to set up auto-pay.
Online portal is always down. Not able to get into my account.
Citizens, Home Mortgage has a 1 star rating with 11 reviews.
Citizens, Home Mortgage is closed now. It will open at 9:00 a.m.
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