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101 Lake Ave, Orlando, FL, 32801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very frustrating experience with management. I spoke with Gigi regarding an issue involving two vehicles that were towed. I explained that we had notified the concierge that there were two vehicles. Instead of helping resolve the situation or explaining what options were available, Gigi told me she couldn’t help and became argumentative and dismissive when I tried to explain what happened\. I understand that management may have limitations on what they can do, but the attitude and lack of willingness to help made an already ... read more
Bad service for administrador
I was alittle hurt, because i live two hours away, and i came to see a the apartment. A client called me because i work a high stressful job i had to take the call and take care of her needs on the application before 530pm for submission ; i was 15 minutes late i tried to call while walking over there but the AI made it impossible to call, i came over there and she said i have to come tomorrow which is like unbelievable because i live two hours away and i was 15 minutes late because i had to deal with a client she said we wo... read more
The views are to die for but the units are just too small.
So the rent they advertise is actually a couple of hundred dollars below what you actually pay. There is a mandatory “trash reimbursement” fee, a mandatory “amenity fee” and surprise “rebill” charges. The staff is very, very slow to respond to issues although they are very nice people. The location of the building is great and, if you get an apartment on a high floor, the views are stunning.
CitiTower has a 4.5 star rating with 331 reviews.
CitiTower is closed now. It will open tomorrow at 9:00 a.m.
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