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Citi

2.1

About this business

Location details

1910 Garnet Ave, San Diego, CA, 92109, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.121 reviews
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Melissa Bobrow's profile image
Melissa Bobrow 
on Google
a week ago

My business card is constantly declined for fraud that does not exist. I am not given a fraud alert on my phone, the phone number automatically disconnects, and online cannot provide support. I have to go to the branch every time - this has happened 7 times in the last 3 months. The branch cannot assist me any quicker than 1 hour, sometimes more than 2 hours, each time. Last week I received a call from Citibank - was told the same exact information I get from the branch, and that someone would be calling to follow up. No cal... read more

John's profile image
John 
on Google
4 months ago

The Citibank in Paciic Beach has always treated me well,and Enrique is very professional,helpful,polite. Everytime I have a question about something they help me on the spot!! Thank you for doing a great job. J.Rozetti 

John Rozetti's profile image
John Rozetti 
on Google
4 months ago

The Citibank in Paciic Beach has always treated me well,and Enrique is very professional,helpful,polite. Everytime I have a question about something they help me on the spot!! Thank you for doing a great job. J.Rozetti 

vladimir kustudic's profile image
vladimir kustudic 
on Google
7 months ago

The most ridiculous customer service I’ve ever experienced. I’ve been a business client for over 20 years, but this is beyond hopeless. The branch staff are completely incompetent, and calling customer service is worse—you’re connected to representatives who don’t even speak English fluently. It’s gone from bad to utterly unacceptable. No help at the branch, no help on the phone—just mind-blowing madness. Months later, 12/31/24, nothing has changed. My most recent visit to the Citibank branch on Garnet in Pacific Beach, San ... read more

Mark Irwin's profile image
Mark Irwin 
on Google
9 months ago

I went to make a credit card payment. They don't take cash. Isn't that ridiculous. They only take cash if I have an account. Isn't a credit card issued by Citi Bank an account? 

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Frequently asked questions about Citi

How is Citi rated?

Citi has a 2.1 star rating with 21 reviews. 

When is Citi open?

Citi is closed now. It will open at 10:00 a.m. 

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