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CIT Trucks - Rockford
- Automotive
- Loves Park, IL
About this business
Since 1975, CIT Trucks, LLC has proudly served the transportation industry. Our consolidated enterprises represent Kenworth, Volvo, Mack, Isuzu, and Autocar product lines in 15 locations serving sales territories in Illinois, Missouri, and Indiana. Additionally, the company owns subsidiaries Central Truck Leasing, a wholly-owned truck rental and leasing company, and Central Truck Finance, a wholly-owned financial services company.
Location details
4301 N Bell School Rd, Loves Park, IL, 61111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to Midnight | |
| Tue | 7:00 a.m. to Midnight | |
| Wed | 7:00 a.m. to Midnight | |
| Thu | 7:00 a.m. to Midnight | |
| Fri | 7:00 a.m. to Midnight | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I recently had to tow my truck to CIT TRUCK because of a 5 MPH derate issue. Instead of providing fair and honest service, they took full advantage of the situation. Here’s what happened: 1. Overpriced Diagnostics – They charged me $1,392.32 just to diagnose the issue, plus their labor rate was $240 per hour, which is ridiculously high compared to industry standards. 2. Insane Repair Costs – After diagnosing the problem, they told me the NOx sensor needed replacement and quoted me $6,200 for the job. This is a complete rip-o... read more
We had tow my truck to CIT truck due to a 5 MPH derate. They charged $240 per hour for labor and $1,392.32 just for diagnostics, which is already excessive. Then, they quoted me $6,200 just to replace a NOx sensor, which is way above industry standards. After checking with other repair shops, I found that this repair should cost significantly less. When I questioned the pricing, they didn’t offer any reasonable explanation or alternatives. It feels like they are taking advantage of truckers who are stuck and need their truck... read more
Best dealer experience ever! 5 stars out of 5 definitely. Friday morning the check engine light came on with derate timer at pickup, had 40 miles rolling to this dealer with level 2 of derate engine and luckily got there before it shut off. At 1 PM I received my truck back with replaced sensors, fixed recall, regeneration and testing done.
I stopped for some parts for work. I found the staff to be very knowledgeable, efficient, and courteous.
Frequently asked questions about CIT Trucks - Rockford
How is CIT Trucks - Rockford rated?
CIT Trucks - Rockford has a 4.1 star rating with 210 reviews.
When is CIT Trucks - Rockford open?
CIT Trucks - Rockford is open now. It will close at 3:00 p.m.
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