SPSPSP on YellowBot
7 years ago
02/11/2013, 00:06 AM
I'm extremely pleased with Jimmy Baart's work and our experience with CI Cabinetry.
Jimmy replied to my email requesting a bid pretty quickly, I believe within just a few hours. He scheduled a free estimate pretty quickly as well, the following week, even though it was the busy holiday season. We talked about options and his bid was submitted via email as promised. Jimmy could have our cabinets ordered and installed in two weeks.
We found him to be very professional (great communication, pleasant phone conversations, punctual and did exactly what he said he would do) and the cabinets that we had installed in our master bedroom now look like they were made for the space! (Well, they were, so perhaps it was the space in our bedroom was just made for these cabinets??)
While bringing in the large heavy crates that contained our floor-to-ceiling cabinet, a door stop was accidentally broken in the process. Accidents happen. But it was Jimmy's response that exceeds excellent customer service: He made sure things were running smoothly first, then immediately hopped in the truck and went down to the hardware store for new door stop and replaced it. Its that kind of detail that makes me a happy customer.
The cabinets are gorgeous and installation went smoothly. Its as though they just.... appeared ... out of thin air, no fuss, no muss.
On an additional note - not sure if anyone on Angie's List would find this helpful - but we did also get a second estimate from a "Big Box" store. We were very surprised to find their estimate for NOT solid wood came in almost $1,000 more, we'd have to have a $50 measurement appointment set up more and it would take 6 - 8 weeks until they could be installed. I remember my husband rolling his eyes and saying "Was there even a question of who we should go with here? Ridiculous! I want Jimmy, all the way."