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Chuck Stevens Chevrolet of Bay Minette Service
- Auto Repair
- Bay Minette, AL
About this business
Location details
2427 US-31, Bay Minette, AL, 36507, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Offered an insultingly low amount for my trade in. Even after I told them what I was wanting. Gave me the "that's what they are going for, nobody wants them". I went to lithia and got exactly what I was asking. And not the bs they moved numbers around to make it look like I was getting that. I actually got $5500 more for my trade in going to lithia. I really tried and have tried several times to make a deal at tc... They just don't seem to want my business. Maybe I'm difficult, but tc is the only lot I have left without a ve... read more
Business response:
Rob, we are sorry to hear about your experience with us. If there is anything we can do to help make this a more positive experience, please feel free to reach out to us. We strive for customer satisfaction and don't want our customers to leave disappointed. We hope to earn your business in the future.
Very quick response to any questions I had.
We were contacted shortly after seeing it. They were very helpful and had great customer service. I would buy from them again.
Great Service.
Sales guy was not transparent. When we got to the table to talk numbers there was a bunch of hidden fees for add on items which I had no interest in buying. He would not let those items go and let me walk from the deal over $1500 in add on equipment and an overprice doc fee of $900 (normally $300-$600). The sales guy claimed this dealer does a lot of volume and doesn’t care if my business walks away, they’ll just sell it to the next person who walks in. Avoid these clowns at all cost!
They were nice and easy to work with. Even though I wound up not purchasing the vehicle
They were nice and easy to work with. Even though I wound up not purchasing the vehicle
Though they did not have what I needed, they were very willing to help. They offered to check their inventory among their 12 locations and even asked what was I looking for and took notes. I felt very encouraged that they were willing to work with me and help me find my car.
Horrible experience. Sold the vehicle after my deposit was placed. I would give a zero star but it’s not an option.
Frequently asked questions about Chuck Stevens Chevrolet of Bay Minette Service
How is Chuck Stevens Chevrolet of Bay Minette Service rated?
Chuck Stevens Chevrolet of Bay Minette Service has a 3.3 star rating with 29 reviews.
When is Chuck Stevens Chevrolet of Bay Minette Service open?
Chuck Stevens Chevrolet of Bay Minette Service is open now. It will close at 5:00 p.m.
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