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Chuck Stevens Chevrolet of Bay Minette Service
- Auto Repair
- Bay Minette, AL
About this business
Location details
2427 US-31, Bay Minette, AL, 36507, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I was told that I had an appointment to view and possibly purchase a car and it was available. Only to find out it was sold a day before the appointment was made. This is a sales tactic to get you in!
Business response:
Thank you for sharing your feedback. We understand how frustrating it is to make the trip to see a specific vehicle only to learn that it had already been sold. We want to be clear that it is never our intention to mislead a customer or use an unavailable vehicle simply to get someone into the dealership. With vehicles selling and inventory changing quickly, there can occasionally be a delay between a vehicle being sold and that information being updated or communicated to our team. We take your concern seriously and will re... read more
Chris Greene was very professional , they work with me to give me what i wanted for my car, All the staff was friendly and helpful. Would recommend this dealership.
Business response:
Thank you for the great review and recommendation! We’re glad to hear Chris Greene provided you with a professional and helpful car-buying experience at Chuck Stevens Ford. It’s great to know our team worked with you to get the value you wanted for your trade and made the entire experience friendly and comfortable. We truly appreciate you choosing Chuck Stevens Ford in Bay Minette. Thank you for your business and for recommending our team! We look forward to helping you again with your future automotive needs.
This was so far the best experience I have had with a dealership. The vehicle was ready to go and the time at the dealership was not long. I would recommend them highly. Justin had most everything done over the phone and was great. I enjoyed working with him.
Business response:
Thank you for the fantastic 5-star review! We're thrilled to hear this was the best dealership experience you've had. It's great to know Justin had everything prepared ahead of time, making your visit quick, easy, and hassle-free. We truly appreciate your recommendation and your kind words about Justin. Thank you for choosing Chuck Stevens Chevrolet in Bay Minette. We hope you enjoy your new vehicle, and we look forward to serving you again for all your future automotive needs!
It was a great experience ,everyone there was very nice and professional. I would tell a friend or a family member to go there to get a vehicle.
Business response:
Thank you for the kind words! We truly appreciate you taking the time to share your experience with Chuck Stevens Chevrolet. Our team takes pride in providing a friendly, professional environment, and it means a lot to know that you’d recommend us to your friends and family. That’s the highest compliment we can receive. We look forward to helping you again down the road—welcome to the Chuck Stevens family!
Very helpful
Business response:
Thank You!
Nice car.. to many unknowns especially in regards to hybrid battery and charging issues
Nice car.. to many unknowns especially in regards to hybrid battery and charging issues
Business response:
Thank you for your feedback—we completely understand your concerns. Hybrid technology can raise questions, especially around battery life and charging, and we’re always happy to provide more details to help you feel confident in your decision. Many of our hybrid vehicles are thoroughly inspected, and depending on the model, may still carry factory coverage on key components like the battery system. We’d be glad to walk you through the vehicle history, warranty coverage, and answer any questions you have. If you’re still co... read more
Asked for pictures of a listed vehicle. Had someone respond they would send pics. Never got any response.
A rate time I wish we could give 0 or negative starts. Sales guy reeked of smoke, didn't want to be there and was rude to my wife. He then copped an attitude with me for telling my wife we'd just leave. Owner called, then called again because he forgot. Truely an embarrassing experience and I will forever warn people away from doing business with these shysters.
Business response:
Hi Mr.Richard, I’m so sorry things didn’t work out, we really hoped you’d be able to take your new Pallisade home. I know we did reach with an amazing deal after hearing about your experience hoping to rectify things. I hope you are enjoying your new car and really hate you see us as “shysters” We are just people doing our best, sounds like we met you on an off day unfortunately. We’d love to have another opportunity in the future. Best to you and your wife - Blakely
Frequently asked questions about Chuck Stevens Chevrolet of Bay Minette Service
How is Chuck Stevens Chevrolet of Bay Minette Service rated?
Chuck Stevens Chevrolet of Bay Minette Service has a 3.6 star rating with 38 reviews.
When is Chuck Stevens Chevrolet of Bay Minette Service open?
Chuck Stevens Chevrolet of Bay Minette Service is closed now. It will open tomorrow at 7:30 a.m.
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