Chuck McFarland - State Farm Insurance Agent

Johanna L. 

on BBB

2 years ago

I would give them zero stars if I could. My very first claim after laying this company every month on time for almost 2 years had been a complete nightmare! It took 3 months just to get an estimate on my damages and all of the damages caused by my accident were not even included in the estimate. They failed to have my vehicle thoroughly inspected and claimed most of the damage found by their dealership of choice was all preexisting. The body shop my vehicle was initially towed to advised them several times there was in fact ... read more

Jeffrey P 

on BBB

2 years ago

STATE FARM MADE A JUGDE MONT CALL, THAT HAS COST US THOUSANDS OF DOLLARS JUST BECAUSE WE USED OUR INSURANCE TO FIX OUR HOUSE, AND SOLD IT. BUT WHEN IT CAME TIME TO BUY NEW, THEY DUG DEEP AND GOT ALL INSURANCE COMPANIES TO MAKE ARE LIFE ****, WE BORROW THEY HAVE MADE A $600. LEAN EVERY MONTH TO BUY AUTO INSURANCE $300. EVERY 6 MONTHS AND THE BIG THING HERE THEY HAVE NEVER CONTACTED THEY JUST ABOUT THIS ISSUE AND PROBABLY WON'T BECAUSE THEY HAVE CONTROL OF US SO THEY THINK. I'M JUST WARMING UP. THIS GOING IN EVERY MAJOR CITY I... read more

Jessica G. 

on BBB

2 years ago

State Farm or most insurance companies are scams that defraud people of monthly payments or even cause collisions to attain business profits. Overall, they are rather a law firm who are worst than BLM protests and destroy and cause accidents that they later claim they are not responsible for but clearly is the one that usually brakes causing 3 or people accidents in moving traffic on freeways. 

Herman S 

on BBB

2 years ago

We are 70 years old and we have been with State Farm almost 30 years. This loyalty translates into discounts. Addtional discounts for bundling and few to no claims. However, we learned that our years of loyalty do not count when you move to a new state. State Farm places you on a 3 year probationary period and treats you like a new customer without explaining that to you. So, if you have any claims, your previous years of loyalty do not count and your premiums for driving can triple. At 70 years old you are on a fixed income... read more

Garland B 

on BBB

2 years ago

Homeowner condo policy increased 51% at renewal with no claims. 51%!!!!!! 

Nancy 

on BBB

2 years ago

After over 25 years of paying premiums, (over 25000) never filing a claim. I was sent a letter I never received. Demanding I replace my roof because I had a loose shingle. Limb by my garage. Demanding tree removal etc., or the will not renew…The “good neighbor “ they claim is total BS. They are targeting older homes to drop them… As a widow this is beyond believable that a company hires 3rd party “investigators ” to pick apart a home to reduce the “chance of a claim”! Like a bad neighbor State Farm is not there!!! 

Roni M. 

on BBB

2 years ago

Was in a car accident not caused by me. Was told to use my own insurance because the insurer did not have enough to cover me. I went to my insurance which is State Farm on April 29, 2022 and. submitted a claim which was accepted. They then set me up with a rental for 3 weeks and proceeded to loos my car for 2 months. Could not get an agent on the phone. Could not get anyone to tell me what was happening! Finally found the car to only have it totaled 3 months later. Aug 3rd!! Sticking me with the 3 month rental and no proceed... read more

John M 

on BBB

3 years ago

My State Farm (SF) Agent, Brendon Walker (BW) of *** ****** **made a date error on my POI and the DMV rejected it. For 3 hours the DMV, his office and I called BW but he ignored us. Brendon Walker DBA, Brendon Walker Agency, Brendon Walker Services, refused to correct his own date error for 90 days. State Farm Corp, SF Underwriters and SF Security refused to correct their date error for 90 days but SF continued to take my payments for four months for services they refused to rendered. Our country closed, the DMV suspended my... read more

Haley D 

on BBB

3 years ago

If I could leave zero stars, I would. My neighbors caused damage to my property and we used Statefarm (their insurance) for a claim. It took WEEKS of communication to get a check sent. I had to miss very important dates after being told the check would be overnighted. It was late and they “resent” a new check overnight. That arrived days later. I then deposited the new check and it was deemed a chargeback since that check was voided. Communication has been repulsive, I now have a 7 day hold on the original check which I need... read more