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Christina Highley, MD
- Moore, OK
About this business
Dr. Christina Highley, MD is a family medicine specialist in Norman, OK and has been practicing for 2 years. She graduated from University Of Oklahoma College Of Medicine in 2013 and specializes in family medicine.
Location details
1401 SW 34th St, 3201 W Tecumseh Rd, Moore, OK, 73160, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I went to new patient appointment. Office staff was courteous and helpful. I was told I should have been 30 minutes early with paperwork completed. Paperwork was never mailed to me. I had my paperwork completed by the time I was scheduled to be there. I was informed that Dr. Highley’s nurse said I would not be seen and I needed to reschedule. It was a lack of concern for my time and extremely poor customer service from the medical staff. No one was in the waiting room, so it was not due to over scheduling. Office staff apolo... read more
I had my first appointment with Dr Highley today. My Dr. of 30 years retired due to health concerns. My appointment included taking a lengthy history . Dr Highley was extremely patient, listened , made eye contact, asked questions. The staff was courteous and professional . My husband and I were so impressed that my husband requested paperwork to move his medical records to Dr Highley. Nice to have a family dr for both of us! Nice to have a lab on site too.
I requested a specific lab test be done with the others she wanted to run and she was rude about it. Lab results came in the next day, however I didn't hear back from her office until 6 weeks later. Naturally, I found a new doctor within that time frame and have been being treated for over a month now. How does it take 6 weeks to get back to someone about results? Would not recommend at all.
Business response:
I am so sorry you had this experience. I/We obviously let you down. There is no reason test results should take 6 weeks to communicate. Please know we have taken steps over the past couple months to help streamline the internal processes that attributed to these types of delays, including adding an in-house phlebotomist. I am also truly sorry if I came across as rude in any way. Please feel free to contact me at my office. I'd love an opportunity to make this right. 405-515-0800
If there were 100 stars she would get them ALL I am very very satisfied with my Doctor. She is super attentive, genuinely concerned, real with her words(keeps the vocabulary up to my speed). She sits and talks to you. Dr.Highley is the beacon of what quality healthcare should look like. Thank you for providing above EXCEPTIONAL quality care to me.
Very professional and considerate. Goes over every detail of your complaint. Does not rush.
Dr. Highley is a fantastic physician and very knowledgeable. She is also great at listening to patient needs, and trying to understand the quickest way to address your concerns.
My wife went to her for a bleeding in the urinary track and other issues. She basically blew her off, not listening to her symptoms, not taking her comments into consideration. No lab test, Very unprofessional. I would not recommend her.
Business response:
Unfortunately, this review appears to have been mistakenly posted to my profile and was intended for a physician practicing in Fort Worth, TX. As I am just beginning my practice in Norman, OK, every patient I see is an opportunity to build a new and lasting relationship so that I can offer the best care possible. I take every symptom seriously and would never ignore my patients or disregard anything they tell me. I hope your wife was able to find a physician in your area and is feeling better.
Frequently asked questions about Christina Highley, MD
How is Christina Highley, MD rated?
Christina Highley, MD has a 4.2 star rating with 35 reviews.
When is Christina Highley, MD open?
Christina Highley, MD is closed now. It will open on Monday at 8:00 a.m.
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