Chris Wertz - State Farm Insurance Agent

Tammy R 

on BBB

3 years ago

I recently got insurance from Trevor Mcbride/STATE FARM Hillsboro, Or. Previously I had insurance and when I got a quote from the agent I was surprised and excited. The cost was great, and I cancelled my other insurance immediately. I specifically asked the agent if she checked my license information and she said yes, it is all good. Well, not exactly. Today they called and cancelled my insurance because I had my license suspended for 30 days within the last 3 years. Helloooo that's why I asked if you checked my license. I w... read more

Levon G 

on BBB

3 years ago

How can companies continue to operate with this many bad reviews? Obviously the better business bureau is doing nothing. These Insurance companies are not held accountable by anyone and are in bed with the government. the general public never stands a fair chance and yet are required to have insurance with these criminal companies. There is no way for the average person to go up against insurance companies, this is the biggest fleecing in American. 

NICHOLAS G 

on BBB

3 years ago

Terrible! Don't be fooled by the low rates, they blow it all on washed up sports stars. I've had 4 claims in the last 3 years and each time it's unbearable to deal with claims. After waiting on hold 1-2 hours each time you call, you have to start over with a new agent. They know nothing about your case And they are not skilled in customer service to say the least. Two years ago it took 6 months before they finally decided to total my car....which should have been done in the first week. Imagine 6 months without your car. Doe... read more

Arianna M. 

on BBB

3 years ago

On 1/07/2022 a State Farm insured plowed through a red light and hit my vehicle with myself and my three children including a 2 month old baby . State Farm deliberately ignored the information on the police report and failed to reach out to me for a statement. They found a old number on a old claim and attempted to contact me. They then said I was responsible for the accident because they’re policy holder said she has a green light too which was impossible. They are stating that I’m am responsible for the accident now ! They... read more

Ion N 

on BBB

3 years ago

I have been with State Farm for more than five years and never made any claim until recently when I was rear ended while stopped at the intersection waiting for the traffic light to change . Police concluded that the other driver was responsible for the accident, a State Farm customer as well. The tactics that employ to delay and deny makes me wonder how these crooks stay in business ? Yes , they are quick taking your money when the policy comes for renewal but if you ever need help ......you pretty much on your own ! I coul... read more

Ted F 

on BBB

3 years ago

My wife had an accident on 5/12/22 that the other driver took 100% responsibility, the other driver is insured by State Farm. Our vehicle is a Lexus NX 300 hybrid, we do not yet know if it is totaled or not. Today we found out that State Farm will only approve $27/day for a rental for us which is a Toyota Corolla type vehicle. The accident was not our fault, we did not provide the insurance for the person that caused the accident, we shouldn't have to drive anything other than a comparable type vehicle to ours. Also, State F... read more

STEVE M 

on BBB

3 years ago

Blake Kohutek, **** ***** ** ********* *** ******** ** ***** Price Gougers in the first degree. I recently joined the State Farm Family, and was pleased with their customer service. I felt that i had made the right choice, after dealing with *****, for years of Monthly Rate Gouging from $ 155.00 per Month to a miserable $235.00 in gradual increments. I had to divorce myself from this Money Trap! I found State Farm... its' great (so I thought) Reputation , and Great Customer Service is their Magnet. They FAILED in the GOUGING... read more

Shelley L 

on BBB

3 years ago

I've been trying to get a new roof since June 2021 from hail damage suffered in August 2020 that was well known to our entire area. Every house on my street that needed a new roof got one without a problem, including my neighbor. Entire replacement. State Farm cut me a check for less than $100 to repair shingles, which they don't even make anymore, because this is the original roof from the house being built in 2002. I've never had a claim on the house for anything. I pay my insurance yearly and on time. I now have leaks in ... read more

Eduardo R. 

on BBB

3 years ago

My partner and have State Farm fro many years and have been paying insurance to cover our home and two vehicles. Unfotunally my partner had a hit and run accident, where the order driver left the scene of the accident, had not insurance etc. We filed a claim, our case representative Lauren B***** has been the worse in handling the situation. She lacks customer service, not attentive to our needs, does not return calls and always seems annoyed when asking questions. The car was towed to a State Farm recommend location. We bot... read more