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CHPG NeurosurgeryOne
- Healthcare
- Littleton, CO
About this business
Location details
7780 S Broadway Suite 350, Littleton, CO, 80122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Catherine McGraw was amazing
I tried to call and schedule an appointment, but the experience was so terrible that I ended up asking my doctor to refer me elsewhere. The woman at the front desk, Sue, was unbelievably rude. She interrupted me repeatedly, spoke to me with an attitude, and at one point even said, “The doctor definitely won’t want to deal with you.” I was shocked and honestly really upset by the way I was treated.
I have loved my medical team throughout the entire course of my treatment. They are stellar with customer service and I would absolutely recommend any of their providers. However, Sue at the front desk is god awful and cold. She doesn’t make you feel welcome nor does she make it sounds like she cares; which in turn makes me not feel like she’s not willing to help me. She is extremely rude on the phone and will cut you off mid-sentence when she was the one who asked you for the reason of the call. It’s frustrating to deal wit... read more
What a find!! Ali Lohmann, CMA is not only a caring, smart young women, but she is happy to speak to patients on the phone. My husband J Bessinger recently had surgery under Dr. Prall, and Ali also invited my husband to come by the office to help him navigate and to understand using the patient portal. This young woman is a gift at Neurosurgery One. She truly cares about the patient and is so pleasant. Wow!
Calling in to Neuro one is possibly the worst customer service I’ve experienced in any medical place ever. On the my chart app I Often times don’t get responses to questions. Also When I ask for someone to call me because I’m experiencing a new pain and I have questions I usually don’t get a response and there’s been many times where the question is skipped over and they just say go to an emergency room. Theres only one operator that answers the phone that isn’t completely rude and sounds irritated that they have to talk to ... read more
Frequently asked questions about CHPG NeurosurgeryOne
How is CHPG NeurosurgeryOne rated?
CHPG NeurosurgeryOne has a 4.2 star rating with 44 reviews.
When is CHPG NeurosurgeryOne open?
CHPG NeurosurgeryOne is closed now. It will open on Monday at 9:00 a.m.
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